Night Auditor

Our client in Franschhoek is looking to employ a Night Auditor.

The successful candidate will have to excel in providing service excellence and ensuring that the guest
experience is prioritized above all else. Accurateness, excellent report writing skills and attention to detail will
result in success within this role.

Experience and skills:
• Experience in a 5 star luxury hotel environment
• Excellent knowledge of Franschhoek area and surrounds
• Excellent interpersonal skills to be able to interact with all guests
• Excellent communication skills in English, both written and verbal
• Excellent knowledge of food and beverage, general knowledge about news and current affairs
• Excellent track record in housekeeping, food and beverage, as well as butler duties
• Proven track record in hospitality management, especially dealing with guests
• Ability to be always courteous, calm under pressure and putting guests first
• Computer literate in Microsoft office and Protel.

Inherent Requirements:
• Degree or diploma in Hospitality.
• Valid driver’s license
• Ability to work shifts and be flexible in other departments
• Exceptional attention to detail
• Ability to anticipate guests needs and exceed guests’ expectations
• Enthusiastic and passionate about guests, their needs and preferences
• COVID-19 Vaccinated mandatory
• Preference will be given to candidates from Franschhoek and neighbouring areas

Main Responsibilities:
• Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and
other operational departments during their allocated night shift
• Responds to the requests that are presented by guests during the night operating hours and works closely
with the relevant department night team to assist the department managers to ensure a coordinated effort
between the different teams
• Ensures that the Night Audit and reporting is accurately completed and all departments are balanced and
that department “roll-over” procedures are correctly run.
• Ensuring that all guests’ special requests, requirements are met by all departments and communicated
clearly.
• Upselling of other facilities and services including our affiliates.
• Adhere to and maintain Health and Safety standards

Please forward your cv, qualifications, references, photo and salary expectation to: