Night Auditor - Luxury Boutique Hotel, Gardens

SUMMARY:
Are you a detail-oriented hospitality professional with a passion for accuracy and guest service?

POSITION INFO:

Night Auditor – Boutique Hotel | City Bowl, Cape Town

Are you a detail-oriented hospitality professional with a passion for accuracy and guest service? A luxury boutique hotel in the heart of Cape Town’s City Bowl is seeking a reliable and service-driven Night Auditor to join our team.

Key Responsibilities:

• Oversee the front desk during overnight shifts, ensuring smooth and secure hotel operations.
• Perform nightly audits of guest accounts and prepare accurate financial reports.
• Handle late check-ins and early check-outs, maintaining a warm and professional welcome at all hours.
• Respond to guest queries and assist with any urgent requests during the night.
• Monitor hotel security and ensure guest safety protocols are followed.
• Prepare for the following day’s operations, including coordinating with housekeeping and breakfast service teams.

Requirements:

• Previous night auditor or hotel front office experience in a 5-star environment, this is essential.
• Strong numerical and administrative skills with a keen eye for detail.
• Familiarity with property management systems and night audit procedures.
• Ability to work independently, stay calm under pressure, and maintain excellent guest service.
• Professional, well-groomed, and discreet with excellent communication skills.

What We Offer:

• Competitive salary (negotiable) based on experience.
• The opportunity to work in a prestigious and secure boutique hotel environment.
• A supportive and professional team that values precision and hospitality.