Non-Motor Call Centre Claims Administrator

Recruiter:

CFS Recruitment

Job Ref:

PTA000243/RC

Date posted:

Wednesday, May 7, 2025

Location:

Bedfordview, South Africa

Salary:

5000 Monthly

SUMMARY:

Join our team as a Non-Motor Call Centre Claims Administrator in Gauteng.

POSITION INFO:

Job Title:

Non-Motor Call Centre Claims Administrator

Reporting to:

Claims Manager

Seniority Level:

Entry Level (up to 2 yrs exp)

Duties and Responsibilities:

After Hour call assistance
Validation of claims in line with Company guidelines and Standard Operating Procedures
Appointment of necessary providers
Follow ups & Feedback as per the Service level agreement
Managing open / outstanding claims
Authorisations / settlement of claims
Rejection of claims
Processing of payments
Assisting clients and brokers over the phone / email with claims and queries
Complaints Handling and resolution
Liaising with Service Providers
Liaising with Brokers and clients

Required Qualifications:

Certificates/Certification:

RE 5, FETC In Short Term Insurance NQF 4

Skills:

At least 1 year’s work experience within an office administrative capacity where customer service forms an
intrinsic part of the role
Work experience within a licensed insurer – highly advantageous
Effective time management skills required: the ability to function and perform well in a fast-paced
environment
Effective administrative skills required
Effective Communication and interpersonal skills
Strong organisation skills
Solutions oriented
High attention to detail
Proactive/ability to use own Initiative

If you meet the above requirements and are ready for a new challenge, we would love to hear from you. Apply now!

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