Norwegian speaking Client Success Manager

 

Recruiter:

Initiate International

Job Ref:

3710710773

Date posted:

Tuesday, July 26, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

An established International Contact Centre has an exciting career opportunity for a Norwegian speaking Client Success Manager to join their international team in Johannesburg, South Africa. This job is ideal for the young professional, who wants to gain valuable experience in a multi-disciplinary environment, work with cutting edge technologies, while serving the European market in the online gaming industry. Does this sound like the perfect challenge for you? Keep reading!

 

Your key job responsibilities as the Norwegian speaking Client Success Manager in Johannesburg, South Africa will include:
?

· Coach and develop employees through continuous one-on-one sessions i.e. daily, weekly and monthly

· Effective resource planning by managing work attendance and leave

· Ensure all services levels are met

· Set key performance indicators and review performance according to KPI’s in conjunction with Operations head

· Anticipate escalations and take over requests when needed

· Conduct root cause analysis on all detractors

· Ensure escalations processes are maintained and implementation of new processes with team buy in

· Assign and monitor the productivity and quality of interactions performed by the team

· Ensure all work delivered is conducted with a high level of integrity

· Drive all day-to-day operational activities through to successful completion

· Manage the development, performance, capability and capacity of the employees

· Perform quality assurance of current/completed requests with feedback provided to staff via a documented 1 on 1 session

 

Requirements for this Norwegian speaking Client Success Manager job in Johannesburg, South Africa:

  • Grade 12 certificate
  • Must be bilingual (written and verbal) in Norwegian (Native) and English
  • Previous international Team Leader/Supervisory experience will be advantageous
  • Fully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet)
  • Availability to work shifts


If you meet the above requirements for this Norwegian speaking Client Success Manager job in Johannesburg, South Africa, we would like to hear from you!

 


 

 

 

Similar jobs you might be interested in:

Executive Personal Assistant (2 Years Contract - Wits DIH)
Location: Parktown
Salary: Monthly
Background:The Wits Diagnostic Innovation Hub is a division of Wits Health ConsortiumWits Health Consortium (Pty) Limited ("WHC") is a wholly-owned Company of the University of the Witwatersrand, Johannesburg (South Africa) under its Faculty of Health SciencesWHC provides Faculty with a legal framework within which to operate the research and other activities necessary to support its academic obje...
1 day ago


Operations Assistant
Location: Benoni
Salary: Monthly
This is a practical, hands-on role suited to someone who enjoys being involved in the day-to-day running of a small logistics operation. If you’re adaptable, reliable, and comfortable working closely with drivers and operations staff, this could be a solid opportunity to build experience in the transport and logistics space.
3 days ago


Internal Sales
Location: Johannesburg
Salary:
11 days ago


Advisor Liaison Consultant - Retail Investments
Location: Johannesburg
Salary:
11 days ago


Chief Executive Officer
Location: Pretoria
Salary:
11 days ago


Assist Support Customer Agent
Location: Bryanston
Salary:
13 days ago


Client Manager Finance_Accounting (Remote JHB)
Location: Johannesburg
Salary:
15 days ago


Finance and Billing Support Specialist - German Speaking - Remote - Email Support
Location: Johannesburg
Salary: 21000 Monthly
Finance and Billing Support Specialist - German speaking - Remote - Email SupportAre you a detail-oriented problem-solver who speaks German and thrives on resolving complex e-commerce disputes?Our client, a dynamic German online classifieds platform, is looking for dedicated Finance and Billing Support Specialists to join our customer experience team on a contract basis. You will be the crucial li...
8 days ago


5 x Used Car Sales Executives for a multi-brand dealership
Location: Johannesburg
Salary: 10975.00
MUST HAVE GOOD USED CAR SALES EXPERIENCE
80 days ago


Traveling Sales Representative Automotive
Location: Pretoria
Salary: Basic Salary, Commission, Company Vehicle, Petrol Allowance, Company Mobile Phone
We are recruiting a Traveling Sales Representative that is responsible for achieving sales targets by developing and maintaining relationships with clients across assigned territories
9 days ago


Create a free job alert for Norwegian speaking Client Success Manager in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions