SUMMARY:
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POSITION INFO:
DUTIES AND RESPONSIBILITIES
- Provide assistance to the O&M team with troubleshooting technical issues.
- Where required, design solutions and prepare the associated quote for those work.
Act as Owners Engineer for Build Own Operate plants, these responsibilities include:
- Daily monitoring of Meteo Control & Grafana and other PV Plant monitoring platforms.
- Review offline meter list.
- Review offline inverter list.
- Review PR performance of previous day’s plant performance and prioritise investigation, accordingly, following O&M Process Flow Excel sheet.
- Track plant performance against contractual obligation.
- Investigation at string level to be completed once per month.
- Raise ticket for any problems detected.
- Attend Daily ticket discussion and review with all PM’s on discussion around the identified issues, raise new tickets and debrief on resolved issues previously discussed .
- Follow up on open tickets.
- Tickets to be raised on all platforms until such time as it is communicated that SYNERGY will be the only platform utilised.
- Ensure that the ticket process is closed and client reporting and TFS stakeholder communication is carried out.
- Client liaison IRO general communication as and when required IRO of maintenance schedules, events, follow-ups and follow throughs of quotations with the client and TFS stakeholders.
- Alert Account manager / Client as to significant System events by next business day .
- PVDB offline.
- Inverter offline.
- >10% of DC plant offline.
- Communicate with Site Operational staff that cleaning/technical teams arrival (this pertains to monitoring all platforms where the cleaning / technical team discuss arrangements).
- Prepare responses to client queries within the agreed 3 days.
- Prepare specific portfolio performance feedback prior to 7th of each month o During building of new BOO, complete site quality and document inspections.
Liaison with the O&M manager for cleaning schedules:
- Review performance post cleaning of plant.
- If plant is underperforming – alert cleaning team to prioritize scheduling.
- Daily and weekly liaison and coordination with the O&M manager to manage reworks and quoted repairs.
Document control:
- Keeping the site-specific maintenance records up to date by logging the specific dates that plants were serviced.
- Review of post construction handover documentation and ensuring that the electronic copies are captured into the relevant O&M folders on SharePoint.
- Coordinate with TFS legal ensuring that the relevant SLA is completed for each project.
- Coordinate with the TFS Project Manager, Engineer and Construction Commissioner in respect of the requirements of Project Review (PR) 5 & 6 o Ensuring that all deliverables are complete prior to project take-on o Monitor plant in accordance with the O&M contract.
- Notify contracts for renewal 3 months prior to contractual end.
- Generate annual performance reports for Clients if required.
- Facilitate discussions with clients with regards to expiring warrantees on plant equipment.
- Manage bi-annual inspection.
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