Office Administrator / Receptionist

Recruiter:

Fouche & Co Recruitment

Job Ref:

DBN000502/TN

Date posted:

Tuesday, September 2, 2025

Location:

Hillcrest, South Africa

Salary:

15000 Monthly

SUMMARY:
Upper Highway – Are you a passionate individual who loves horses and animals? Our client is seeking a well-organized and proactive individual with experience in the veterinary industry to join their dedicated team as an Office Administrator.
This exciting opportunity is ideal for someone who thrives in a fast-paced environment, enjoys working with animals, and excels at providing exceptional client service.

POSITION INFO:
The Administrator / Receptionist will be responsible for managing daily operations, coordinating services, scheduling appointments, and maintaining accurate medical and billing records. The role demands someone who is organized, detail-oriented, and confident in communicating with clients, veterinarians, and service providers.

Key Responsibilities

Manage reception duties, including answering calls, taking messages, and assisting clients
Coordinate and manage vet appointments, including sending vets on calls
Handle laboratory samples and ensure proper processing and tracking
Arrange travel and transport for horses between provinces
Update and maintain accurate medical histories for all horses
Dispense over the counter medications under veterinary supervision.
Cross-check and prepare accurate billing before invoicing
Monitor and ensure vaccines are up to date
Liaise directly with veterinarians, clients, and service providers
Assist with balancing accounts and preparing financial reports
Learn and operate the in-house DOS-based system efficiently
Provide exceptional client service and support to the veterinary team

Key Attributes

Professional, organized, and detail-oriented
Strong multitasking and time-management skills
Confident communicator with excellent interpersonal abilities
Fast learner, adaptable, and willing to take on new challenges
Passionate about horses and veterinary care

Requirements

Tertiary qualification (preferred)
Equine knowledge is Non-Negotiable
Proficient in Microsoft Excel, Word, and Outlook
Willingness to learn the in-house DOS-based system
Computer literate and comfortable managing digital records
Excellent communication and client service skills
Ability to work accurately under pressure

Remuneration

R15 000 – R22 000 per month (depending on experience)

**Only shortlisted candidates will be contacted**

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