Office Manager

SUMMARY:
Our client a leader in the manufacturing industry is seeking an experienced Office Manager to join their team.

POSITION INFO:

The following Key Performance Areas covered by the position:

Sales

• To devise and implement strategies to ensure that the branch remains supplier of choice in the region. Provide inputs to business strategy and growth.
• Develop a sustainable and successful sales team through effective and efficient management and support. 
• Build, support and maintain a healthy, diverse internal relationship to ensure achievement of goals, implement remedial action where required.
• Monitor and manage the sales team ensuring targets are met, customer satisfaction is monitored and maintained and queries are resolved timeously
• Manage and track quotations, sales orders.  Monitor the sales quotation process according to the best price and company standards
• Assist with the expediting process.  Proactively drive sales reports to expedite work in progress and deliveries
• Maintain sales targets
• Ensure costings are accurate and in compliance with company policies and procedures
• Monitor the tender, costing and quotation process
• Manage and control the manual delivery system
• Ensure validation of credit notes and adherence to company policy and procedures

People Management:

• Participate in people development initiatives such as performance management; succession planning and talent management to ensure team performance meets required standards
• Maintain Disciplinary behavior according to the Company Disciplinary Code
• Ensure adherence to company policies and procedures with regards to admin and sales team

General

• Carry out all reasonable or lawful duties and instructions as from time to time assigned to you in a proper and diligent manner
• Obtain, check and refine information, collate and submit reports
• Oversee the maintenance of housekeeping reports relating to stock and sales
• All monthly reports required to be submitted to Regional Sales Manager

Required Qualifications / Experience

• Tertiary qualification with a minimum of five years’ experience in a Sales environment
• Computer literate - MS Outlook, Word, SAP - Advanced Excel
• Excellent knowledge and understanding of products
• Knowledge of relevant sales systems
• Knowledge of industry
• Understanding of knowledge of relevant legislation
• Proven problem solving, people management, communication and conflict handling skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.