Online UX Manager

Recruiter:

Vox Telecommunications

Job Ref:

JHB000680/PM

Date posted:

Thursday, January 27, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related

JOB SUMMARY:
We’re looking for a user-experience (UX) manager who understands our business requirements and any technical limitations, who will also conduct research on effective website layouts and features, advise on evidence-based and experimental changes to our platforms, and monitor the effectiveness of those strategies by inspecting standardised metrics.
The success of our online businesses also requires conceiving and conducting user research, website audits, trend spotting and behaviour analysis, and translating it all into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.
The UX Manager will also be expected to design and develop the online sales funnel of our products, and, to ensure a great user experience, repeat it in accordance with user-testing.

JOB DESCRIPTION:

Job Objectives

Taking a user-centred design and user experience approach to all online activities of the business.
Devising strategies that harness sales-related insights, prevailing standards, and innovative developments to encourage sales in our online store.
Translating concepts and product strategies into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
Facilitating the product’s vision by researching, conceiving, sketching, prototyping, and user-testing experiences for online products.
Gaining a deep understanding of customer experience, identifying, and filling product gaps and generating new ideas that grow market share, improve customer experience and drive growth.
Supporting the front-end development team to design and deliver wireframes, user stories, user journeys, and mock-ups optimised for a wide range of devices and interfaces.
Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
Reviewing the security of checkout pages and payment procedures.
Creating promotional offers and ensuring they are uploaded precisely.
Reviewing copy and legal disclaimers to verify their accuracy.
Analysing traffic to inform website maintenance and the effectiveness of marketing strategies.
Examining sales-related metrics to improve the overall customer journey and offering.
Reporting on the utility of existing and innovative strategies.
Collaborating with other team members and stakeholders.

Job Skills

Unmatched supervision, research, and troubleshooting skills.
An ability to communicate design processes, ideas, and solutions clearly and effectively to teams and key stakeholders.
An ability to tackle the demands of ever-evolving technological implements with ease.
A passion for resolving user pain points through great online navigation and UX.
A passion for all things UX and other areas of design, strategy, innovation, research, and project management within the ecommerce/online environment.

Minimum Requirements

A degree in marketing management, business, information systems, or similar.
The ability to work with various teams to understand detailed requirements and design complete user experiences that meet our business needs and vision.
A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, performance analysis, usability, and accessibility concerns.
A demonstrable track record of devising sales-enhancing strategies.
A sound knowledge of the prevailing procedures and techniques within the ecommerce/online environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

E-COMMERCE AND RETAIL OPERATIONS ASSISTANT
Location: Pretoria
Salary: 200000 Annually
E-commerce & Retail Operations Assistant!PRETORIA EAST!Our client is seeking a highly organised, tech-savvy multitasker to join their dynamic team.This versatile role is split 50% Retail Operations & Admin and 50% E-commerce & Digital Marketing, offering the best of both worlds.You’ll play a key role in managing online stores, coordinating stock and deliveries, and ensuring both ...
15 days ago

UI/UX & QA Analysts (12 Months Contract)
Location: Gauteng
Salary: Market related
Remote support tools (Intune, RDP, Citrix), user account management. Database Management - MS SQL,
1 day ago

Solutions Architects - Initial Contract Term: 24 months
Location: Gauteng
Salary: Market related
Infrastructure as Code - Terraform, Bicep, Python, Shell or PowerShell - Configuration management,
1 day ago

Graphic Designer & Animator in Kempton Park
Location: Kempton Park
Salary: R18k - 23k per month
Graphic Designer & Animator to craft striking visuals and motion graphics for brand identities,
4 days ago

Graduate AI Engineer
Location: Centurion
Salary: 350 000 Annually
Are you ready to help build AI capability from the ground up? This is an exciting early-career opportunity for AI Engineers to join a newly established AI transformation initiative. You’ll work across the full AI stack - from infrastructure and data engineering to application development and business implementation - while progressively specialising in areas aligned with your strengths and t...
5 days ago

Graphic Designer & Animator in Kempton Park
Location: Kempton Park
Salary: R18k - 23k per month
Graphic Designer & Animator to craft striking visuals and motion graphics for brand identities,
7 days ago

Graphic Designer & Animator in Kempton Park
Location: Kempton Park
Salary: R18k - 23k per month
Graphic Designer & Animator to craft striking visuals and motion graphics for brand identities,
12 days ago

Product Designer
Location: Johannesburg
Salary: Monthly
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Product Designer to join our financial services client based in Sandton for a 12-months contract role.Facilitate user experience into the design of products and services and design interfaces to effectively communicate the brand and enrich the customers ...
28 days ago

E Commerce Specialist Gauteng
Location: Midrand
Salary: R360000.00
Our client, a leading electrical wholesaler, requires an E Commerce Specialist for their Midrand branch to develop and implement ecommerce strategy for optimal operational effectiveness.
56 days ago

Digital Content, LMS & Multimedia Specialist
Location: Pretoria
Salary: R20 000 - negotiable based on experience
Looking for a The Digital Content, LMS & Multimedia Specialist with strong professional experience in website design, digital marketing, video content creation, and learning management system (LMS) administration.
57 days ago

Online UX Manager

Similar jobs you might be interested in:

Create a free job alert for Online UX Manager in Johannesburg