Onsite Software Specialist (Equitrac)

Recruiter:

Daisy JHB (Pty) Ltd

Job Ref:

448058896

Date posted:

Monday, July 7, 2025

Location:

Midrand, South Africa

SUMMARY:
-

POSITION INFO:

Job Description:

Remote Support

Assist clients with workstation and printer issues remotely.
Software/Application Support
Managing the printing infrastructure.
Hardware support
Providing technical hardware support, repairing printers, managing waste toner errors, paper jams and all service-related errors on printers.

Toner Support

Logging toner calls, replacing toners, replenishing stock, stock control.
Onsite support
Engaging with clients in person, participating in projects and special support requirements.

Reporting

Application data capturing and processing. Supplying data to Management Team or end user based on requirements.
Daily environmental checks.

VIP Support

Providing high end technical support to Group Executives.
Managing escalation tickets.

Monitoring

Monitoring toner levels for all printer cartridges.
Physical Hardware
Network to the printer

Server Support

Updates and Vulnerabilities
Health Checks
Reports
Configurations

Certification requirements

CompTIA| CTT+|2011
CompTIA| CDIA+|2011
LGIT Smart Solutions| Microsoft SQL Server|2009
CompTIA| PDI+|2009
International Business| Business|2010
International Business| Project Management |2010

KOFAX NUANCE CERTIFICATES OR EXPERIENCE

EQUITRAC CERT 5.4 – CS 6.2
FMAUDIT Training
OUTPUT MANAGER
EQUITRAC 6.2
DOCUWARE
AWS System Migration
AUTOSTORE
SQUARE 9
GLOBAL SCANS

PC SKILLS

Office 365
Computer literate (excel, word, access, power point, e-mail, internet)
Microsoft Exp. (Active Directory, Exchange Server Support)
Hyper-V and VMWare Exp
SQL Knowledge

AREA OF EXPERTISE COMPULSORY:

Equitrac Output Manager
Paper Cut

Please consider your application unsuccessful if you have not received a response within three weeks of applying.

Similar jobs you might be interested in:

Onsite Software Specialist (Equitrac)
Location: Midrand
Salary:
36 days ago

Software Engineer - Cape town or Sandton - Onsite - Contract
Location: South Africa
Salary: R500 - 600 per hour
software Engineer - Cape town or Sandton - onsite - Contract
5 days ago

EUC Specialist (SCCM) - Contract - Onsite
Location: Johannesburg
Salary: R500 - 600 per hour
EUC specialist - SCCM
26 days ago

Systems Support specialist
Location: Johannesburg
Salary:
Are you a tech wizard with a knack for problem-solving? We’re searching for a Systems Support specialist who lives for smooth-running systems and loves jumping in to save the day when tech goes sideways. Join our energetic IT crew, where no two days are the same! From squashing pesky bugs and troubleshooting tech hiccups to rolling out system upgrades, you’ll be at the heart of keeping...
28 days ago

Junior IT Support Engineer
Location: Johannesburg
Salary:
We are seeking a proactive and technically skilled IT Support Engineer to join our IT team. The ideal candidate will be responsible for providing first and second-line technical support to internal users, ensuring the smooth operation of IT systems, and maintaining a secure and reliable IT infrastructure. This role requires a hands-on problem solver with strong communication skills, a customer-cen...
28 days ago

Operations Support Specialist (CMoS) - Hybrid
Location: Pretoria
Salary:
67 days ago

Civil Engineer â Traffic & Transport
Location: Pretoria
Salary:
Client is seeking Civil Engineers (graduates) to join their team in Pretoria. Must have own car and passion for traffic & transport engineering.
19 days ago

Full Stack Developer
Location: Midrand
Salary: Market related
Full Stack Developer with a strong backend focus in .NET
Today

Full Stack Developer
Location: Midrand
Salary: Market related
Full Stack Developer with a strong backend focus in .NET
Today

Intermediate Software Developer
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace ...
8 days ago