SUMMARY:
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POSITION INFO:
Operational & Admin Assistant
Location: Gauteng (on-site)
Type: Permanent | Reports to: COO
Be the engine behind operational excellence.
Keep the COO—and the business—moving with precision.
About the Role
This role provides direct, day-to-day support to the Chief Operating Officer and the broader operations team. You’ll blend executive administration with hands-on operational coordination and data reporting—building dashboards that turn activity into insight and helping the organisation run smoothly and predictably. It’s a great platform for a detail-driven operator who enjoys structure, ownership, and measurable impact.
Who the Client Is
This opportunity sits within a well-established South African communications and technology provider supporting enterprise and public-sector customers. The business is scaling its operations discipline and values reliability, data-led decision-making, and practical problem-solving in a fast-paced environment.
What You’ll Do
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Own the COO’s calendar, inbox, meetings, travel, agendas, minutes, and action follow-ups.
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Maintain organised digital/physical filing and handle confidential information with discretion.
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Coordinate workflows and SOPs across Logistics, IT, HR, Projects, and Finance to keep tasks on track.
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Track compliance items and report on operational progress and bottlenecks.
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Build and maintain dashboards and performance reports for operational and strategic decision-making.
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Collect and analyse data from multiple teams; translate into clear insights and recommendations.
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Create advanced Excel reports (pivot tables, formulas, macros, basic data models).
What You Bring
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Senior Certificate (essential); a relevant diploma/degree is advantageous.
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3+ years’ experience in administration, operations, or business support.
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Advanced Microsoft Excel skills plus solid proficiency in Word, PowerPoint, and Outlook.
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Strong organisation, attention to detail, and written/verbal communication.
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A proactive mindset and comfort working across multiple functions.
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Valid transport for commuting; willing to use a fleet vehicle for work travel when required.
What Success Looks Like
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The COO’s time is protected and focused on priorities; meetings run to plan with clear actions.
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Core workflows and SOPs are documented, current, and consistently followed.
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Dashboards provide a single source of truth; leadership sees trends and acts quickly.
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Cross-functional tasks close on time with visible ownership and fewer escalations.
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Compliance items are tracked and reported without last-minute fire drills.
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Within 90 days, reporting cadence is established and operational gaps are reduced.
Rewards & Realities
You’ll gain exposure to executive decision-making, process design, and data-driven operations in a role with clear growth potential. The pace is fast, expectations are high, and the work is hands-on. Note: CTC excludes medical aid and provident fund; reliable transport is required.
How to Apply
Submit your CV and a brief cover note outlining your Excel/reporting experience and an example of a process you’ve improved.
#hiring #edge #kestria
