SUMMARY:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.
About the YES Initiative
The President launched the initiative in 2018 and is a partnership with the government and labor department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over a period of 12 months.
Position: Operations Administrator
Stipend: R6500
Location: Limpopo (Polokwane)
POSITION INFO:
About the role The Operations Administrator is responsible for coordinating appointments, managing medico-legal documentation, supporting clients, attorneys and medical experts, and ensuring the smooth day-to-day operation of Horizon Medical Experts. Responsibilities: Appointment Coordination Schedule and confirm claimant and expert appointments. Send appointment confirmations and reminders. Update the booking calendar and maintain accurate schedules. Reschedule appointments when required. Client & Attorney Support Respond to calls, emails and enquiries professionally. Communicate with attorneys regarding bookings, reports and outstanding documents. Conduct client confirmation calls before appointments. Escalate unresolved matters to management. Report & Document Management Follow up on outstanding medico-legal reports. Review reports for completeness before submission. Upload reports and supporting documents to SharePoint. Maintain accurate electronic and physical filing systems. Medical Investigations Arrange MRI, X-rays and other investigations when required. Send referral letters and quotations to attorneys. Confirm attendance and upload investigation results. Reception & Client Services Welcome claimants and experts professionally. Register claimants and issue assessment documents. Prepare consulting rooms before assessments. Maintain a clean and professional reception area. Administration & Record Keeping Capture claimant, attorney and expert information accurately. Scan, upload and file all documentation. Maintain confidentiality of all records. Perform regular quality checks on files. Operational Support Monitor office equipment and report faults. Ensure stationery and office supplies are available. Assist with daily operational requirements. Keep consulting rooms ready for assessments. Reporting Update daily operational records and attendance registers. Upload all assessment documents before close of business. Prepare weekly and monthly operational reports. Report workflow issues to management. Minimum Requirements South African Unemployed youth between the ages of 18 and 34. Must not have participated on the YES programme before. Matric. Performance Expectations The Operations Administrator is expected to work efficiently, maintain accuracy, communicate professionally, meet deadlines, and protect the confidentiality of all claimant and company information. Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
