Operations Analyst (Financial Services/Fund Management)

SUMMARY:
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POSITION INFO:

Operations Analyst (Financial Services/Fund Management)

Cape Town

Market-Related Salary Package

Are you detail-oriented, analytical, and passionate about financial markets? We are looking for an Operations Analyst to join a dynamic Investment Operations team! Reporting to the Head of Investment Operations, you’ll play a vital part in ensuring seamless fund administration processes, from reconciliations, cash management, and settlements to exception handling and stakeholder engagement. You’ll collaborate with Portfolio Managers, Trading Desks, Risk, and Distribution Teams while building strong relationships with external Service Providers.

This is an exciting opportunity for someone with solid Investment Operations experience who is eager to contribute to a high-performing, process-driven environment!

Key Performance Areas

This role offers the opportunity to work closely with Portfolio Managers, Risk, Distribution, Trading desks, and external Service Providers to ensure operational excellence and process-driven efficiency. The ideal candidate will have a deep understanding of financial markets and instruments, with the ability to contribute to and promote robust operating procedures that support accuracy, responsiveness, and stakeholder delivery.

Key Performance Areas

Process:

• Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive, and process-driven operations team.

• Enhance business understanding of operational processes and procedures.

• Establish and promote streamlined processes that ensure efficient and effective stakeholder delivery, within agreed performance standards and timelines.

• Responsibilities include:

  • Performance of reconciliations.

  • Exception handling, including investigation of significant variances and resolution of reconciliation breaks.

  • Monitoring of the operations mailbox and execution of stakeholder requests is promptly handled.

  • Taking responsibility for daily operational activities, including accurate and timely transaction recording.

  • Liaising with stakeholders to provide updates on the progress of queries.

  • Managing trade and fund dealing activity reconciliations, corporate actions, proxy voting, cash management, spot FX instructions, and reconciliations of cash, positions, and performance.

People:

• Share and transfer product, process, and systems knowledge to colleagues.

• Collaborate with internal teams to ensure delivery of required service levels.

• Achieve individual performance objectives.

• Share information with team members regarding successes, issues, trends, and new ideas.

• Actively participate in personal professional development and career progression.

Qualifications and Experience

• Education: BCom (Honours preferred) or equivalent Finance qualification.

• Experience: Up to 5 years in the Financial Services industry, ideally in Fund/Investment operations.

• Core Skills: Strong background in reconciliations and cash management

• Systems: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Advantageous: Exposure to custodians and programming languages.

• Competencies:

  • Strong analytical and problem-solving ability.

  • High attention to detail and accuracy.

  • Proactive, self-starter who can also work collaboratively in a fast-paced environment.

  • Strong stakeholder management and communication skills.

If you believe you’re a strong fit, please apply with your updated CV via the link and complete the required questionnaire. Alternatively, you may email your updated CV and answers to the questionnaire to

If you do not hear from us within two weeks of applying, please consider your application as unsuccessful.