Operations Consultant (Private/Medical Professionals)

Recruiter:

Allmed Healthcare Professionals

Job Ref:

Allmed (Cpt)

Date posted:

Friday, July 29, 2022

Location:

CapeTown, South Africa

Salary:

To be discussed

JOB SUMMARY:
Operations Consultant (Private/Medical Professionals)

JOB DESCRIPTION:

Contract Type:

PERMANENT

INHERENT REQUIREMENTS:

Matric
Good communication skills (both written and verbal)
Excellent interpersonal sills
Working knowledge of business practices (policies, processes and systems)
Proficient in Microsoft Office (advanced Excel skills)

PREFERRED REQUIREMENTS AND SKILLS:

Experience in retail or call centre environment training
Relationship building and people skills
Provide full operational services to staff in relation to administrative tasks received from hospitals or clinics and manage the complete process from beginning to end
Provide switchboard relief for the Receptionist until they arrive for their shift
Check the on-call report and respond to vacancies created
Place on call staff into vacancies created
Update all staff details and status on NIMS
Update all staff availbility on NIMS
Fill shifts received as soon as the client has made the request
Confirm booked shifts with the relevant staff
Email the client to inform them of staff members you have recruited to fill vacant positions
Manage all shift cancellations by sourcing replacements as soon as possible
Notify the client of any cancellations and the replacements of their initial candidates
Manage all client complaints which have been lodged
Follow up on the clients on the calibre of candidates the client have supplied them with
Secure shifts through nomination process on NIMS
Conduct service calls
Reconfirm staff for shifts booked (PL2)

CHARACTER TRAITS:

Passion for working with people
Ability to problem solve
Ability to work under pressure
Attention to detail
Organized
Assertive
Professional
Confident

WORKING HOURS:

06h30 to 18h30 (shifts)

SALARY:

To be discussed

BENEFITS:

As per company benefits

REPORTING TO:

Operations Supervisor

STARTING DATE:

As soon as possible

CLOSING DATE:

Friday 5 August 2022

Please note that should you not receive a response within 1 week of closing date, you may consider your application as being unsuccessful.
Please note that EE appointments will be made in line with the Company''s EE targets

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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