Operations Consultant for Ident and Localisation Systems

SUMMARY:
The Role:

We are looking for an Operations Consultant for Ident and Localisation Systems for a 12-month fixed term contract Position with our client based in Pretoria.

 

We require the following:

• Minimum 2-3 yearsâ?? experience in Production / manufacturing system operations environment (advantageous...
  
  

  POSITION INFO:
  The Role:

  We are looking for an Operations Consultant for Ident and Localisation Systems for a 12-month fixed term contract Position with our client based in Pretoria.

   

  We require the following:

  • Minimum 2-3 yearsâ?? experience in Production / manufacturing system operations environment (advantageous)
  • German language skills (Level 2) (advantageous)

   

  Minimum educational level:

  • Degree in IT or relevant experience
  Skills and Experience:

  Duties and Responsibilities:

  • Incident Management support (e.g. feedback to the business of the state of the incidents, escalation by 2nd support if incidents are not solved timely, regularly monitoring of incident tickets)
  • Problem Management (e.g. creating problem tickets, monitoring problem tickets, support Problem Investigation process)
  • Change Management (e.g. creating change tickets, executing/management changes, schedule changes according to local CAB, monitoring change tickets)
  • Parametrisation of â??off the shelf productâ?? (e.g. configuration of interfaces and new
  • devices)
  • System monitoring (e.g. CPU consumption, amount of incident tickets, etc.)
  • Contact person for local business, Business Relationship Management and external provider
  • Support and implement worldwide rollout projects (transfer old system to new one)
  • Provider management (e.g. monitoring of service level, requirements management)

   

  Technical / Functional skills (e.g. SAP module, Java, Microsoft Azure etc.)

  • Excellent technical understanding of IT systems (mandatory)
  • Database Oracle/Postgres knowledge (advantageous)
  • Basic Linux administration experience (mandatory)
  • ITIL process knowledge (mandatory)
  • Unix Shell scripting experience (advantageous)
  • Agile experience

   

  Additional skills required

  • Strong interpersonal and communication skills
  • Strong ability to understand and interpret Business needs and requirements with the ability to move concepts through to proposal and finally successful implementation
  • Excellent interpersonal and organizational skills with ability to communicate effectively (both verbally and written) with both technical and non-technical colleagues / users
  • Should be willing to deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might exist
  • Ability to work as part of a team, inter dependant as well as independently and submit deliverables on time and in excellent quality.
  • We are looking for a SELF STARTER
  • Above board work ethics â?? this is of utmost importance
  • Flexibility to take up different tasks in the project
  • Ability and willingness to coach and give training to fellow colleagues and users when required
  • Willing and able to travel extensively, for up to 2 weeks at a time (international)
  
  
  

   

  NB! This job is now closed. You can apply for other jobs by uploading your CV.

  
  

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