Operations Controller

SUMMARY:
Our client in the logistics and transport solutions industry is seeking an Operations Controller to join their team. This role is to assist the Operations Manager with the tracking and monitoring of the cargo.

POSITION INFO:
Requirements:

• Grade 12 / Senior Certificate
• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Preferable).
• Minimum of 2-years’ experience in Freight Forwarding and Logistics as a Stock Controller (export-related).
• A minimum of 5-years’ experience in Freight Forward and perishable environment.
• Strong persuasive and outstanding organizational skills.
• Fair knowledge of the intermodal logistics skills.
• Ability to work under pressure.
• Excellent attention to detail.
• Proficient Computer Literacy - Microsoft Office (Word, Excel and G-Suite).
• Must be bilingual.
• Willingness to work additional hours from time to time due to the nature of the business.

• Blank container numbers for loads happening on the day.
• Blank GEO numbers for loads older than the day of loading.
• TempCheck tick list to ensure bookings have indicated in QX all the relevant ticks for tempcheck.
• Missing Client Temperature Acceptance Report indicating temp codes in QX but not set up in BELS/Sensi with parameter
• TempTale Temperature Alerts to be analysed and relevant action taken
• Analysis and sanity checks for Port Monitoring
• PPECB monitoring
• Arrived at FD Notifications and Arrived at FD without attachments notifications.
• Manual TempCheck email notifications to be analysed and sent to clients with accurate and complete information.
• Assist with all dispute resolutions internally and externally.
• Responsible for all temperature download data to be retrieved from supplier website.
• Assist with PO files and Transporter mails to update templates utilized.
• Weekend duty for all operations.

• Distribution of all templates in DBN to transporters, cold stores, stock sheet updated and future date of GEO's where necessary
• Reconciling of delivery notes
• Acknowledgement letters
• Recon and report physical stocks at the various locations