Operations Manager

SUMMARY:
Are you a strategic thinker with the expertise for optimising processes and maximizing efficiency within a production?
 
Our client is needing a driven operations manager to ensure seamless coordination across
the technical, finance and sales departments. This is an exciting opportunity to be at the heart of the company's growth and success.

POSITION INFO:
REQUIREMENTS

• Matric
• Past Experience in similar Management Role
• Tertiary Qualification required
• Exposure to Quality Management Systems (SANAS, ISO) advantageous
• Good Communication and People skills
• Strong Excel Skills
• Willingness to become a VO in our SANAS accredited Lab within 2 years (exams to be done)

• Manage the entire operations/production process from procurement to delivery of products to customers.
• Plan and report on the department’s strategy (3-year, 1 year, monthly)
• Attend Company MANCO Meetings each quarter and present for Operations Department with minutes thereafter.
• Develop, design, and implement processes as to ensure that the production process can be tracked at any/every stage and that such processes promote and facilitate the smooth functioning of the department.
• Conduct duties and responsibilities always keeping excellent customer service as critical measure.
  • Adequate Inventory Holding
  • Reduced Lead Times to Customers
  • Effective packaging
  • Meeting production targets

• Plan and execute all Forex Inventory Orders
• Manage shipping of Forex Inventory alongside Shipping Agency
• Ensure any pricing changes are communicated to MD promptly and facilitate a product pricing review with MD on any material pricing changes and/or forex currency movements.
• Prepare Inventory to be booked into Sage alongside FM.
• Ensure all Local Inventory orders are placed timeously, and delivery arranged.
• Ensure that Samples (via Sample Store) is managed as to ensure all samples are tracked and accounted for.
• Work alongside Technical Manager to ensure that Damage Goods (Damaged Goods Store and Recovery Store) are reported to MD monthly with comments and actionable tasks required to recover lost value.
• Manage and report on all Slow-Moving Inventory where such Inventory is placed on an “Inventory for Sale” List and this list is reported on monthly to MD to track sales.

• Conduct Quarterly Stock Takes
• Other stock takes such as Packaging, Consumables, Uniform, etc. - monthly.

• Plan and report on weekly dispatch.
• Achieve and Report on all Targets as set.

• Plan and report on weekly product dispatch
• Take Lead role in managing all product transport to customers using external transport service provider.

• Procurement, logistics and warehousing of all consumables for operations/technical department
• Procurement, logistics and warehousing of all product packaging
• Take Lead on HSE for Company
• Manage the process of all product returns and ensure its documented and reported correctly.
• Take responsibility for company warranty fund.
• Manage company vehicles and sign off on all maintenance.
• Assist in the Lab Accreditation assessment each year (SANAS).