Operations Manager

SUMMARY:

𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗠𝗔𝗡𝗔𝗚𝗘𝗥 - 𝗧𝗛𝗘 𝗔𝗟𝗘𝗫𝗔𝗡𝗗𝗘𝗥 𝗘𝗦𝗧𝗔𝗧𝗘 - 𝗡𝗢𝗢𝗥𝗗𝗛𝗢𝗘𝗞

POSITION INFO:

Step into a world of refined tranquility and five-star hospitality. This exclusive estate offers a sanctuary of luxury where elegant dining, bespoke wellness, and serene accommodation harmoniously come together. We are seeking a passionate and dynamic Operations Manager with a strong Food & Beverage background to lead the guest experience across every touchpoint of this exceptional property.

About the Role

Key Responsibilities

• Lead and inspire diverse teams to deliver world class guest experiences.
• Partner with chefs, bar teams, and front of house staff to curate memorable dining moments.
• Oversee seamless daily operations across departments, maintaining brand and service standards.
• Drive a culture of warmth, accountability, and continuous improvement.
• Manage budgets, systems, and resources to sustain operational excellence and innovation.

Requirements

• Matric and a recognised hospitality qualification.
• Proven Food and Beverage management experience within four or five star boutique hotels.
• Multi departmental operational exposure including Rooms, Spa, and Maintenance.
• Strong leadership, interpersonal, and problem solving skills.
• Hands on management style with exceptional attention to detail and guest satisfaction.

Why Join The Alexander Estate