Operations Manager - Centurion

SUMMARY:
We have a vacancy for a strong, supportive leader to join our  clients Team, who can take responsibility for the Centurion staff and branch performance and who can align systems and procedures and implement business strategy

POSITION INFO:
Job Specification
Improve operational management systems, processes, and best practices to enhance efficiency and effectiveness
Establish an effective support Team and build rapport with team members to optimise productivity and performance
Manage team performance in collaboration with the JHB Management Team and ensure efficient utilisation of resources
Provide coaching and development to enhance performance of individuals within the Team
Manage strategic partnerships with suppliers and vendors, ensuring their compliance with the company’s needs and demands
Formulate strategic and operational objectives aligned with organizational goals
Manage budgets, expenses for the Branch and analyse financial data to identify opportunities for improving general profitability
Identify, assess, and mitigate risks associated with the operations, contracts, and stakeholder relationships
Foster strong business relationships and ensure high-quality service delivery and customer satisfaction
Strong leadership skills to motivate teams, make decisions, and also guide the organization toward operational goals
Excellent organizational skills for managing tasks, co-ordinating resources, and ensuring operational efficiency
Strong problem-solving abilities to analyse complex situations, identify issues, and develop effective solutions
Effective verbal and written communication to convey information, collaborate with teams, and also interact with stakeholders
Ability to think analytically for interpreting data, identifying trends, and making data-driven decisions to improve operational efficiency
Understanding of financial principles, budgeting, and forecasting skills for managing resources efficiently and making informed decisions to achieve financial targets
Capability and flexibility of adjusting strategies or processes in response to dynamic business environments and unexpected changes
Ability to develop and implement strategic plans to achieve organizational goals and objectives
Keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards
Strong collaboration and teamwork skills to work effectively with cross-functional teams and stakeholders to achieve operational goals
Experience to negotiate, draft and manage contracts with clients, vendors, and partners to ensure compliance and successful execution of agreements

Minimum Requirements
Relevant Operations or Business Management qualification
Minimum of 5 years’ experience in a similar role, leading and managing Teams and Operational performance
High-level understanding of the Service, Project and Contracts environment with a good business acumen
Understanding of risk management principles and the ability to identify, assess, and mitigate risks associated with operations, contracts, and stakeholder relationships
Ability to quickly adapt and learn with an aptitude to handle, manage and coordinate multiple simultaneous tasks
Mindset focused on continuous improvement and ability to identify opportunities to enhance operational processes and outcomes



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Please note that only shortlisted candidates will be contacted.

Should you not have heard back within a two-week period, please assume that your application was unsuccessful.

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