Operations Risk & Compliance Management Officer

SUMMARY:

Gijima Staffing Solutions is responding to a tender: We are seeking a Operations Risk & Compliance Management Officer who will be responsible for identifying, assessing, and managing risks associated with IT operations at the institution. This role will ensure compliance with relevant regulations and institution policies while promoting a culture of risk awareness across the IT Operations Department.

POSITION INFO:
Key Responsibilities

• Risk Assessment and Management
• Conduct regular risk assessments to identify potential operational risks within IT processes and systems.
• Develop and implement risk management strategies and mitigation plans to address identified risks.
• Monitor and report on the effectiveness of risk mitigation efforts, making adjustments as necessary.
• Compliance Monitoring
• Ensure compliance with relevant laws, regulations, and university policies related to IT operations.
• Develop and maintain compliance frameworks, policies, and procedures to guide IT operations.
• Conduct compliance audits and assessments to verify adherence to established standards and practices.
• Policy Development and Implementation
• Collaborate with stakeholders to develop and update operational policies and procedures that align with compliance requirements.
• Ensure that all staff are aware of and understand compliance policies and procedures through training and communication.
• Assist in the development and delivery of training programs on risk and compliance topics for IT staff.
• Incident Management
• Participate in the incident management process, identifying risks associated with incidents and ensuring proper documentation and follow-up.
• Analyze incidents to identify trends and areas for improvement in risk management and compliance practices.
• Collaborate with the IT Security team to address any security incidents related to operational risks.
• Reporting and Documentation
• Prepare regular reports on risk and compliance status, highlighting key issues, trends, and recommendations for management review.
• Maintain accurate records of risk assessments, compliance audits, and related documentation.
• Assist in the preparation of reports for external audits or regulatory reviews as needed.
• Stakeholder Engagement
• Work closely with IT teams to promote a risk-aware culture and ensure compliance with policies and procedures.
• Engage with university stakeholders to provide guidance on risk and compliance matters and gather feedback on operational challenges.
• Participate in cross-functional teams to address operational risks and improve compliance processes.

• Bachelor’s degree in Risk Management, Compliance, Information Technology, or a related field.
• 2-4 years of experience in risk management, compliance, or audit within an IT environment.
• Familiarity with IT governance frameworks (e.g., COBIT, ITIL) and regulatory requirements (e.g., GDPR, HIPAA) is an advantage.
• Understanding of IT operations and security principles.

• Strong analytical skills with the ability to assess and interpret complex information.
• Excellent communication skills, both written and verbal, to effectively engage with stakeholders.
• Detail-oriented and organized, with the ability to manage multiple projects and deadlines.
• Proficient in risk management tools and compliance monitoring software.
• Ability to work collaboratively in a team-oriented environment while maintaining independence in judgment.

• Relevant certifications (e.g., Certified Risk Management Professional (CRMP), Certified Information Systems Auditor (CISA)) are a plus.
• Experience in higher education or public sector environments is preferred.
• Willingness to stay updated on industry trends and regulatory changes impacting IT operations.

• 1-year fixed-term contract, with the possibility of extension based on performance and project needs.

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