Operations Specialist

SUMMARY:
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POSITION INFO:

We are looking for an Operations Specialist for a Global Company in Port Elizabeth.

SUMMARY OF POSITION:

This role provides shared services with global scope. The SSC Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating with the subsidiaries to maximize operational efficiencies and data quality.

PREFERRED EXPERIENCE AND QUALIFICATIONS:

University degree (or local equivalent) in Finance, Business, or Logistics (preferred)

CargoWise Certified Specialist

Experience in international Freight Forwarding

Experience in Shared or Centralized Services is preferred

Business & Data Analysis experience is required

Excellent organizational skills

Excellent written and verbal English language skills

Strong computer skills including Microsoft Office suite

Detail oriented, able to multitask and meet deadlines

Self-motivated, able to work in a team and independently

ESSENTIAL FUNCTIONS & RESPONSIBILITES:

Maintains master data such as organizations, reference files, rates

Performs centralized standardized data entry processes

Monitors performance and drives continuous performance improvement

Analyzes data quality and identifies opportunities to increase automation

Performs auditing, vetting and improvement of global standard procedures

Shares and implements best practices

Maximizes productivity by driving improvement initiatives

Test and train new C1 functions and processes etc.