Operations and IT infrastructure Support Analyst

SUMMARY:
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POSITION INFO:

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Hiring: Systems Engineer – Azure & Windows Server Environments – Rosebank

Our client is seeking a skilled and solutions-driven Systems Engineer to support and evolve their rapidly growing data and infrastructure environment. This role is ideal for a candidate with hands-on experience in Microsoft Azure and Windows Server ecosystems, with a proactive mindset and strong troubleshooting capabilities across hybrid environments.

Key Responsibilities

As a Systems Engineer, you will:

• Provide Tier 1 and 2 support across infrastructure and core business systems

• Administer and support Microsoft Azure services (e.g., Azure AD, VMs, Storage, NSGs)

• Manage and maintain Windows Server environments (2016/2019/2022)

• Monitor system performance and resolve infrastructure and connectivity issues

• Automate administrative tasks and diagnostics using PowerShell

• Handle service tickets via Jira or equivalent ITSM platform

• Support user issues via Microsoft Teams and phone in a clear, user-friendly manner

• Ensure SLA compliance for support and escalation

• Collaborate with dev and infra teams to resolve complex issues

• Maintain documentation, procedures, and contribute to the knowledge base

Candidate Profile

The ideal candidate will have:

• 2+ years in a systems support, infrastructure, or technical operations role

• Deep familiarity with Microsoft Azure and hybrid cloud solutions

• Hands-on experience with Windows Server setup, administration, and patching

• Working knowledge of networking (DNS, DHCP, VPN, IPs, firewalls)

• Basic scripting skills in PowerShell

• Familiarity with monitoring and remote access tools

• Strong communication and customer service orientation

• Ability to work under pressure and prioritize effectively

• Experience in agile or small IT team environments

? Apply now by sending your CV to