Operations and IT infrastructure Support Analyst

Recruiter:

Curiska

Job Ref:

245307269

Date posted:

Saturday, June 14, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Hiring: Systems Engineer – Azure & Windows Server Environments – Rosebank

Our client is seeking a skilled and solutions-driven Systems Engineer to support and evolve their rapidly growing data and infrastructure environment. This role is ideal for a candidate with hands-on experience in Microsoft Azure and Windows Server ecosystems, with a proactive mindset and strong troubleshooting capabilities across hybrid environments.

Key Responsibilities

As a Systems Engineer, you will:

Provide Tier 1 and 2 support across infrastructure and core business systems
Administer and support Microsoft Azure services (e.g., Azure AD, VMs, Storage, NSGs)
Manage and maintain Windows Server environments (2016/2019/2022)
Monitor system performance and resolve infrastructure and connectivity issues
Automate administrative tasks and diagnostics using PowerShell
Handle service tickets via Jira or equivalent ITSM platform
Support user issues via Microsoft Teams and phone in a clear, user-friendly manner
Ensure SLA compliance for support and escalation
Collaborate with dev and infra teams to resolve complex issues
Maintain documentation, procedures, and contribute to the knowledge base

Candidate Profile

The ideal candidate will have:

2+ years in a systems support, infrastructure, or technical operations role
Deep familiarity with Microsoft Azure and hybrid cloud solutions
Hands-on experience with Windows Server setup, administration, and patching
Working knowledge of networking (DNS, DHCP, VPN, IPs, firewalls)
Basic scripting skills in PowerShell
Familiarity with monitoring and remote access tools
Strong communication and customer service orientation
Ability to work under pressure and prioritize effectively
Experience in agile or small IT team environments

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