SUMMARY:
Cape Town, Western Cape
POSITION INFO:
Job Title: Optometric Technician
Location: Cape Town, Western Cape
08:0017:00 shift, may include weekends
About the Organisation:
This healthcare provider specialises in preventative diagnostics and early screening, combining advanced medical technologies and AI-assisted tools with guest-centric service. Their mission is to make health screening more accessible, accurate, and comfortable through seamless, multidisciplinary care.
Role Summary:
The Optometric Technician supports early detection services by conducting basic eye assessments and assisting with AI-supported diagnostic tools. The ideal candidate is technically skilled, detail-oriented, and committed to exceptional patient care in a collaborative clinical setting.
Key Responsibilities:
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Conduct basic eye tests including visual acuity, colour vision, depth perception, autorefraction, and tonometry
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Prepare patients for eye testing and educate them on basic eye health and preventative practices
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Assist with AI-supported diagnostics (e.g. dual fluorescence oral imaging), recording preliminary results under supervision
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Calibrate and maintain optometric equipment to ensure accuracy and safety
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Maintain accurate digital patient records in compliance with POPIA
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Deliver compassionate, guest-centric care aligned with hospitality-inspired service standards
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Collaborate with general practitioners, radiologists, and nurses to integrate eye test results with broader diagnostics
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Support appointment scheduling, patient flow, and stock management of optical supplies
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Adhere to hygiene, infection control, and Department of Health protocols
Qualifications:
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Diploma in Opticianry or equivalent certification in ophthalmic assisting from an accredited institution (e.g., CPUT)
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Training in preliminary eye testing (e.g., autorefraction, tonometry, visual acuity) is essential
Experience:
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12 years in optometry, optical dispensing, or ophthalmic assisting preferred
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Familiarity with optometric equipment and eye testing procedures required
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Experience with AI-supported diagnostic tools is an advantage (training provided)
Skills:
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Proficiency in conducting basic eye tests and maintaining equipment
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Excellent communication and interpersonal skills for patient education and interaction
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Competence in digital record-keeping with strict adherence to POPIA
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Ability to manage tasks in a fast-paced, patient-facing environment
Core Competencies:
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Technical proficiency in test administration and equipment handling
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Compassionate, patient-first approach to care
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Willingness to learn and support AI-driven diagnostic systems
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Cultural sensitivity in all guest interactions
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Strong attention to detail in testing and documentation
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Effective collaboration across multidisciplinary teams
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Commitment to continuous learning and updated diagnostic practices
Regulatory & Compliance Requirements:
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Adhere to POPIA for secure patient data handling
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Comply with BCEA standards (54-hour week for 6-day cycle with 9 hours of overtime; 45-hour week for 5-day cycle)
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Follow infection control standards and hygiene protocols
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Participate in internal quality assurance programs to ensure diagnostic accuracy
Working Conditions:
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Based on-site at a diagnostic centre operating from 08:00 - 17:00
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Single shift: 9 hours including 1-hour unpaid meal break
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High patient interaction requiring empathy and professionalism
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Minimal biohazard exposure, with safety measures in place
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Compliance with dress code and hygiene standards is required
Salary and Benefits:
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Entry-Level (0-1 year): R15,000 - R18,000/month (R180,000R216,000/year)
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Experienced (1-5 years): R18,000 - R25,000/month (R216,000R300,000/year)
