Outbound Call Centre Agent

SUMMARY:
Outbound Call Centre Agent 
Gauteng, Johannesburg, Pomona 
Market Related Salary +Commission + Benefits

POSITION INFO:
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*

Make a family’s year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry, have an excellent command of the English Language, are able to problem solve and resolve conflict as well as convert incoming enquiries into bookings.

Essential Job Requirements
Matric Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
A good command of the English Language (preferably English as a first language)
Must be able to handle international clients (excellent telephone etiquette)
Must be able to handle conflict and be a good problem solver
Must have good sales ability
 
OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
 
Working hours – Monday – Friday 07h30 – 17h00/Saturday 07h30- 13h00 and then Sundays and Public Holidays are 07h30- 13h00
 
You will need the following documents when applying;

• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving.
• Matric Certificate
• Copy of South African ID
• A recent photograph of yourself
• Names and contact numbers for at least 2 References