Outbound Sales Team Leader

Recruiter:

iSON Xperiences

Job Ref:

BPO00207

Date posted:

Tuesday, August 31, 2021

Location:

Randburg, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

Outbound Sales Teamleader

Permanent Position

Based in Randburg

Basic + commission

The Role:

The purpose ...

POSITION INFO:
The Role:

Outbound Sales Teamleader

Permanent Position

Based in Randburg

Basic + commission

The Role:

The purpose of the Team Leader: Direct Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and compliance from the Agents.

The Team Leader will create an affective support team and cultivate strong business relationships within the Altron Bytes People Solutions functions, amongst both internal and external stakeholders and as such ensuring that all SLAs are met and/or delivered all the time every time.

The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching and development techniques to ensure enhancement in performance and development of everyone.Â In addition, the Team Leader is required to assume a supportive/nurturing role and build rapport with each team member to optimise performance and productivity.

Skills and Experience:

NQF4 (Matric ) minimum
RE5
Team Leader Learnership (internal) qualification essential
Minimum of 2 years Outbound sales experience
Minimum of 1 year Team leader experience

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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