Outsourcing Coordinator

SUMMARY:
A highly organized and detail-oriented Outsourcing Coordinator to manage external and internal laboratory testing and related services, and be responsible for coordinating quotations, purchase orders, service timelines, and communication between clients, vendors, and internal stakeholders.

POSITION INFO:

Key Responsibilities

• Request and compare quotations from approved external laboratories.
• Prepare and issue quotations to clients in line with project requirements and pricing guidelines.
• Manage purchase orders, approvals, and documentation.
• Coordinate with clients and vendors to ensure smooth and timely service delivery.
• Track and update service progress, delivery notes, and related documentation.
• Resolve service delays, discrepancies, or client/vendor queries.
• Maintain accurate digital and physical records (quotations, POs, invoices, correspondence).
• Follow up on invoice submissions and ensure correct filing.
• Update internal systems with service and documentation status.
• Prepare monthly and ad-hoc reports on outsourcing activities.
• Provide general administrative support, including data entry and filing.
• Act as the main point of contact for outsourced services.

Skills, Qualifications & Experience

• Office Administration Certification, Laboratory Certificate or equivalent qualification.
• Minimum of 2 years’ experience in office/laboratory administration and/or accounting practices.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other administrative systems.
• High attention to detail and accuracy in documentation.