PMO Support Analyst

Recruiter:

Network Recruitment International

Job Ref:

NCS000150/PhL

Date posted:

Tuesday, June 21, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
The PMO Support Analyst reporting to the PMO Specialist is responsible for the practical implementation and maintenance of the PPM Tool to meet customer requirements. The customer will typically be anybody that utilizes the system within the Client environment.

The PMO Support Analyst provides 1st and 2nd Level support function to maintain and ensure continuity of the system within Clients environment. Standby duties are part of the work description, and it might be required from the incumbent to occasionally work extended hours.

JOB DESCRIPTION:

Software Support and Maintenance– through working knowledge in the application of:
Installation, configuration and upgrading of existing systems
Assisting and handling user calls
Setup and maintain documentation and standards
Ensure documents are reviewed as per schedule
Prepare systems and documents for auditing purposes
Action and rectify audit findings
Implement and maintain application security (users and roles, assign privileges)
Perform application tuning and performance monitoring
Plan, design and implement changes
Work as part of a team and provide 24x7 support when required
Perform general technical trouble shooting and give consultation to development teams
Interface with Vendors\Manufacturers for technical support.
Deliver within projects as per requirements, objectives and deadlines
Ability to troubleshoot and do fault finding
Deliver within projects as per requirements, objectives and deadlines
Development of Reports and Dashboards
Resolving incidents within SLA
Effective customer service and Stakeholder Engagement
Effective system maintenance
Advanced System / Application / Instrument installation and integration
Effective problem-solving methodologies
Effective Communication

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Business Analyst (Practice and Governance)
Location: Johannesburg
Salary:
Our client in the Western Suburbs of Johannesburg is seeking a highly experienced and strategically minded Business analyst to join their team on a contractual basis to drive the maturity and excellence of Business Analysis practices across the organisation. This role requires a thought leader who can operate at an executive level, support MANCO-aligned initiatives, and lead the development and im...
9 days ago

Head of Enterprise Architecture - JHB
Location: Johannesburg
Salary: Market related
Head of Enterprise Architecture - JHB
23 days ago

Actuarial Analyst (Senior Level)
Location: Johannesburg
Salary: Market-Related
Actuarial analyst (Senior Level) - Short-Term or Long-Term Insurance
1 day ago

Service Desk Analyst (L2)
Location: Johannesburg
Salary: Market-Related
As a Service Desk analyst (L2), you''ll serve as a key escalation point for complex technical issues.
1 day ago

Service Desk Analyst (L1)
Location: Johannesburg
Salary: Market-Related
As a Service Desk analyst (L1), you''ll be the first point of contact for end-users requiring technical support.
1 day ago

Back End Developer - 2851
Location: Pretoria
Salary: Hourly
Back End Developer with 5 years' experience in the IT Industry as well as 2+ years DevOps Engineering experience AND Java, Spring Framework, Unit Testing, REST, Swagger, Jira, Confluence, Python required for a reputable global company based in Gauteng
2 days ago

Data Analyst and Business Intelligence Developer
Location: Johannesburg
Salary:
2 days ago

Risk Analyst
Location: Johannesburg
Salary:
2 days ago

Head of Technical Underwriting
Location: Johannesburg
Salary: Market related
My client is looking for a Credit Underwriting Manager to join a leading global natural resources company. This role forms a key part of the company’s global Credit Risk team. The role involves credit risk monitoring, counter-party review analysis, and managing a team of Underwriting analysts. The ideal candidate will work closely with global stakeholders to manage the credit risk portf...
4 days ago

Actuarial Analyst
Location: Johannesburg
Salary: Market related
An exciting opportunity awaits an independent and driven actuarial professional to join a dynamic micro-insurance team. If you thrive in a fast-paced environment and have a passion for data modeling, valuations, policy administration, and pricing, then this role is for you!
4 days ago

PMO Support Analyst

Similar jobs you might be interested in:

Create a free job alert for PMO Support Analyst in Johannesburg