Parts Controller

SUMMARY:
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POSITION INFO:

Our client is looking for a Parts Controller to join their company in the Material Handling Industry.

The purpose of this position is to assist the team of Tyre Fitters to ensure best management practices are followed in all areas of responsibility.

Job Requirements:

• Grade 12/ Matric
• Advanced / Expert Computer literacy in MS Outlook, Word and Excel
• + - 3 Years’ experience in MHE / Motor Industry
• Experience working on the Kerridge system

Key Performance Areas:

• Overall responsibility to schedule, plan and communicate to Tyre Fitter activity to relevant staff member(s) and customers; dispatching of Tyre Fitters to attend to tyre fittings and repairs.
• Facilitating customer calls, complaints and queries; ensure it is followed through and communicate process/ result to customers.
• Plan & arrange for machines to come to the workshop, assign Tyre Fitter, follow through until machine is delivered.
• Compiling of sustainability report – monthly
• Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous)
• Submission of weekly CSI report
• Ensuring that the team achieves predetermined targets.
• Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers.
• Assisting product parts manager to keep to the schedules within set parameters by proper planning and scheduling of Tyre Fitters to carry out fittings.
• Providing scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager.
• Processing of creditors invoices, creating order numbers
• Submitting of tax invoices
• Preparing quotations, submitting, following up with the customers and to follow up on order numbers.
• Resolve debtors’ queries and follow through until resolved
• Resolve creditors queries and follow through until resolved
• GPS amendments to be done weekly, business & private trips respectively.
• Process Tyre fitters’ overtime.
• Ordering of parts & following up with relevant supplier
• General administrative duties (emailing, filing, reports, etc.)