Parts Manager

SUMMARY:
Will be responsible for the full management of the Parts Department

POSITION INFO:

• Matric/Grade 12,coupled with related Diploma in Parts Management
• Minimum of 3 years Parts Management Experience in the Forklift/Material Handling industry essential

Duties

• Achieve an acceptable market share, through maximizing sales of parts to trade and distribution to customers
• Plan, manage and monitor the implementation of governance, compliance, integrity and ethics
• Ensure processes are in place to identify and manage risk and expose liabilities
• Plan and manage financial activities in line with approved policies, processes and procedures
• Manage, identif0y and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers
• Implement people resource planning in line with delivery, performance objectives and budget
• Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives
• Ensuring all production orders are shipped to customers in a timely manner in adherence to delivery schedules
• Communicating all delays or variances in inbound/outbound freight to the appropriate parties
• Update and send out an ETA listing to all regions weekly
• Maintaining strict control over inventory levels to meet internal and external demand of the product
• Following up on all open orders and backorders regularly
• Ensuring parts information on Autoline is kept up to date and accurate
• Ensuring that the Autoline price file is updated when suppliers and OEMs adjust their pricing, or if the ROE goes above the factored rate
• Planning warehouse layout and space requirements to prevent loss or damage and to achieve full warehouse optimization
• Considering full implications of freight turnover, size, weight and other factors when allocating warehouse space
• Managing annual returns to OEMs
• Managing creation of all SDRs and following up until credit note received
• Ensuring that the credit process is adhered to and approve all credit requests for the Parts Department
• Enforcing company’s policies regarding security and safety to maintain a safe working environment
• Supervising a team of warehouse employees
• Identify and resolve all issues in the department and ensure achievement of all short and long-term objectives
• Assisting with recruitment paperwork and processes for the department.
• Investigating causes of lost or damaged shipments and other matters, adjusting where necessary
• Client visitswhen needed