Parts Sales Executive

Recruiter:

Sydsen

Job Ref:

DT000493/WS

Date posted:

Friday, June 13, 2025

Location:

Stellenbosch, South Africa

SUMMARY:
Job Description

We are seeking a knowledgeable and customer-focused Parts Sales Executive to join a premium motorcycle dealership. The ideal candidate will be responsible for selling parts, rider gear and accessories, assisting both retail customers and workshop technicians, and ensuring a smooth parts supply process.

POSITION INFO:
Key Responsibilities:

Prospect for new customers and maintain existing customer relationships
Identify the availability of stock and manage non stocking item orders.
Present parts and rider gear correctly and to BMW standard
Order and locate parts and accessories accurately and timeously
Issue motorcycle parts according to job card
Order special orders and receive special orders
Ensure effective product knowledge (parts and rider gear) and understanding
Explain technical details in a simple and understandable manner to customers and highlight benefits to add value
Ensure correct pricing is indicated
Ensure all Rider Gear to be packed away before close of business
Contact possible new/existing customers regularly (i.e. email, or phone etc)
Actively market/advertise products and the brand to existing/non-existing BMW group customers, continuous brand/product awareness
Receive, welcome and attend to all walk-in (external) customers
Attend to general telephonic enquiries professionally
Establish customer needs by asking open questions, actively listening and taking notes
Ensure the workstation is clean and tidy at all times
Ensure all risk(financial and non-financial) are minimised and security awareness is maintained
Attend Monthly Departmental meetings.

Minimum Requirements:

Grade 12 Certificate
Minimum of 2 years working experience as a Parts Sales Executive in an automotive Dealership would be preferred
Driver’s license
Knowledge of motorcycles, motorcycle parts and rider gear would be advantageous

Essential Competencies Required:

Achieving Personal Work Goals & Objectives
Delivering Results & Meeting Customer Expectations
Following Instructions & Procedures
Persuading & Influencing
Relating and Networking
Planning & Organising

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