Passenger Vehicle Service Technician (Premium Brand) - Cape Town

SUMMARY:
Remuneration: R20 000 & R25 000 p/m (Negotiable)
Report to: Workshop Foreman
 
Purpose Of The Job:
The Service Technician is responsible for performing maintenance, diagnostics, and repairs on vehicles in line with manufacturer standards and the Company’s quality benchmarks. The role requires technical proficiency, attention to detail, and commitment to delivering safe and reliable service. By ensuring accuracy in repair work, adherence to safety procedures, and effective communication with the Workshop Foreman, the Service Technician contributes directly to workshop efficiency, customer satisfaction, and the company’s reputation as a leading specialist

POSITION INFO:
Responsibilities:
Vehicle Servicing & Repair

• Carry out scheduled servicing, mechanical repairs, and system checks in line with company’s service standards
• Perform complex diagnostic work using company’s diagnostic equipment, software, and technical data
• Conduct repairs across mechanical, electrical, and electronic systems
• Complete repair orders and job cards with accurate details of work performed, time taken, and parts used
• Ensure all work meets the company’s specifications for quality and safety

• Use diagnostic tools and software to identify faults and root causes
• Report complex technical issues to the Workshop Foreman and collaborate on solutions
• Test repaired systems and components to confirm proper functionality before vehicle release
• Document diagnostic findings for reference and warranty purposes

• Follow manufacturer standards, guidelines, and technical bulletins at all times
• Ensure that all completed work passes quality control inspections
• Carry out test drives when required, ensuring correct operation and safety of repaired vehicles
• Comply with all health, safety, and environmental regulations in the workshop

• Work closely with the Workshop Foreman to prioritise tasks and meet deadlines
• Communicate clearly with the Workshop Foreman regarding repair progress, additional faults, or part requirements
• Support colleagues by sharing technical knowledge and assisting on complex jobs when required
• Maintain a clean, organised, and safe work bay in line with workshop housekeeping standards

• Request required parts promptly through the proper system to minimise delays
• Accurately record all labour times, parts usage, and additional work identified on job cards
• Assist in verifying part compatibility and reporting any shortages or issues to the Parts Department

• Stay updated on technical advancements, diagnostic methods, and repair procedures
• Participate in internal and external technical training as required
• Share knowledge with apprentices and junior staff to support team development

• Premium brand factory or dealer training (advantageous)
• Additional certifications in diagnostics, electronics, or hybrid/electric systems
• Experience in a specialist or dealership workshop environment

• 3-5 years’ related experience as an Automotive Technician, ideally with premium European brands
• Recognised automotive trade qualification (NQF Level 4 or equivalent)
• Strong technical knowledge across mechanical, electrical, and diagnostic disciplines
• Competency with diagnostic tools and workshop systems
• Good communication and teamwork skills
• Ability to work under pressure while maintaining accuracy and quality
• Valid driver’s licence

• Company based in Cape Town
• Standard working hours: Monday to Friday, 07:30 – 17:00
• Overtime or Saturday work may be required depending on operational needs
• Physical role requiring regular lifting, handling of tools, and vehicle components
• Exposure to oils, lubricants, and workshop environment (PPE provided)

• Quality of Work: First-time fix rate, low rework percentage
• Workshop Efficiency: Labour utilisation and productivity
• Compliance: Adherence to company’s procedures, health & safety regulations
• Customer Satisfaction: Contribution to high CSI scores through reliable repairs
• Team Contribution: Collaboration, knowledge sharing, and support to colleagues