Patient Services Administrator / Receptionist

SUMMARY:
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POSITION INFO:

LOCATION: BLOUBERGSTRAND

Are you a people-focused professional with a passion for delivering outstanding service? Our client is looking for a dedicated and organized Patient Services Administrator / Receptionist to join their dynamic practice.

Key Responsibilities

• Provide exceptional customer service by creating a warm and welcoming environment for all patients
• Manage patient inquiries, bookings, and front-desk operations efficiently
• Handle challenging situations with professionalism and effective problem-solving skills
• Maintain accurate patient records with strong attention to detail
• Prioritize tasks and manage time effectively in a fast-paced environment
• Work collaboratively with colleagues to ensure smooth daily operations
• Adapt to changing procedures and support the practice where needed
• Uphold the highest standards of quality, professionalism, and confidentiality

What We’re Looking For

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• High level of integrity and discretion when handling sensitive information
• Ability to multitask and remain calm under pressure
• A flexible, team-oriented attitude
• Commitment to excellence in patient care and service delivery

Why Join this practice?

• Supportive and collaborative team environment
• Opportunity to grow within a professional healthcare setting
• Meaningful work making a difference in patients’ lives