Payroll Specialist required in Iselin New Jersey US, Candidates must be eligible to work in US or based on US
Essential Experience 3+ years in payroll in the services industry, having gained technical and operational experience dealing with payroll issues across borders ideally into Africa.
Must have 3+ years’ experience in more than one African country.
CLIENT LIAISON AND PAYROLL TROUBLESHOOTING
Duties and Responsibilities
Responsible for developing trusted advisor relationships with key client.
· Serve as the lead point of contact for all client queries related to payroll.
· Act as the key advisory on all compliance issues related to payroll for and on behalf of client.
· Build and maintain strong, client relationship.
Responsible for investigating problems and carry out research.
· Respond timeously to client queries, advising client on best solution to achieve payroll objectives.
· Investigate problems and carry out research of client inquiries about tax matters and payroll.
· Provide answers to enlighten client on appropriate procedures and best practice to follow as and when required.
· Offer support to Payroll / Accounts to assist in finding solution to issues affiliated with Payroll queries.
· Keep a record of information related to client queries for future reference.
Responsible for keeping up to date with relevant market knowledge to ensure confidence of the client.
· Ensure sound understanding of transactional and legislative processes.
· Keep abreast of relevant changes in payroll legislation and ensure relevant stakeholders are made aware of these changes.
