Personal Assistant

SUMMARY:
A client of ours within the Financial Sector is looking for a dedicated and driven Personal Assistant with experience in online loan services to join their growing team

POSITION INFO:
Location:
Johannesburg North

Requirements:

• 2-3 years of experience as a PA, preferably in fintech or financial services
• Qualification in Business Administration, Office Management, or related
• Familiarity with South African microlending regulations (NCA, FICA, NCR)
• Experience with online loan platforms or customer service tools

• Support the executive team by managing digital calendars, virtual meetings, and travel logistics
• Draft reports, presentations, and internal memos
• Assist with SACRRA, NCR, and FICA documentation and submissons
• Monitor and respond to emails, WhatsApp, and CRM messages
• Track loan application statuses and escalate issues as needed
• Maintain digital filing systems and ensure data accuracy
• Schedule calls with clients, investors, and partners
• Prepare onboarding materials and FAQs for new borrowers
• Support marketing campaigns and community outreach initiatives
• Help compile monthly compliance reports
• Track deadlines for regulatory filings and board submissions
• Liaise with legal and compliance teams to ensure documentation is up to date

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