SUMMARY:
To assist the Branch Manager by maintaining effective planning and co-ordinations of operations in C
POSITION INFO:
Job Introduction: Planner
G4S, a leading provider of integrated cash management solutions, has a vacancy for a Planner in Port Elizabeth.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adoptingbest practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbentwill be expected to be results driven and to live the values of the organisation.
Main Responsibilities:
To assist the Branch Manager by maintaining effective planning and co-ordinations of operations in Cash In Transit and to ensure and maintain effective planning procedures within Cash Solutions.
Key Performance Areas:
Responsible and accountable for effective Planning and Co-coordinating of operations Plan routing and scheduling activities Prepare the daily duty lists by allocating a vehicle, driver and crew of each of the schedules to be carried out on that day
Manage, conduct briefing and de-briefing of crew, manage and monitor driver and crew overtime
Ensure drivers, crews and custodians are dress neatly and have the required protective equipment
Monitor and control of casual services to be performed
Ensure written confirmation received from clients Confirm price of service with sales
Ensure client is invoiced on completion of service and enter invoice number into “Casual Service Book”
Investigate and follow up on service queries, complaints and client calls
Liaise with Sales, Operations and Administration to resolve queries. Ensure follow up is confirmed with client
Perform Controllers duties as a relief function, as and when required to High risk schedules must be identified and assigned to the best available vehicles to facilitate maximum
protection, arrange backup if required.
Check and sign off all control room occurrence books daily and ensure any failed services from the day
before are actioned timeously by the radio controller on shift
Manage the route plan of each vehicle and determine the most economical route
Administer the client code to Sales Department and other relevant departments based on new contracts and planned schedules
Handle all customer queries related to planned schedules
Allocate necessary resources for execution of the plan based on persons competencies
Liaise with Cash Centres in banks re clearance for following day
Plan the bulk banking vehicles every morning for the same day
Plan ahead for all public holidays and holiday period disruptions
Send questionnaires to clients requesting details of specific service requirements during these periods
Enter service details into “holiday book” as a control to ensure that service is carried out
Liaise with Planners/Controllers of other branches on services to be performed by more than one branch
Advise Counting House and Box Room of changes to services over the holiday period
Draw up schedule of additional services to be performed and attached to “Daily Vehicle Schedules”
Reports and Registers - Manage the control room reports and records (daily, weekly and monthly)
Prepare day off roosters for road crew’s
Manage controller’s shifts
Record all discrepancies in respect of customers order
Manage the recording of all incidents (accident and robberies)
Prepare weekly schedule of all vehicles to be serviced or requiring COF tests
Manage scanning and tracking system (E-Viper)
Load new customers onto E-Viper system
Manage all customer movements on E-Viper system to include terminations
Record planned schedules on E-Viper and continuously amend on a daily basis
Management and Supervision of staff
Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to route planning and procedures)Supervise all crew, driver and controllers and ensure that all job functions in respect of proper planning are correctly carried out, report back on findings
Report to HR Administration any absenteeism and leave to effectively allocate necessary human resources.
Prepare disciplinary if required
Ensure all vehicles are being monitored and all equipment is in working order
Drivers are issued with driver tags
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people. Discuss all safety incidents
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time
