Platform Owner - CRM, Partners and 3rd Party Platform

Recruiter:

Six Sense Consulting

Job Ref:

JHB000875/MS

Date posted:

Monday, May 9, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
A well-established business is seeking Platform Owner - CRM for a 12 month contract position.

The role is responsible for managing the technology strategy and business feature delivery for the platform. Accountable for the development, deployment and support of the complete platform technology stack (webMethods).

JOB DESCRIPTION:

EXPERIENCE & QUALIFICATIONS:

Provide leadership and guidance to delivery and business units to ensure agreed availability, supportability and operational capability for PSH platform applications.
Support key Agile SDLC ceremonies, including introductions, show & tells, Backlog grooming and retrospectives
Understand the existing platforms & its capabilities
Proactive identification of platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement
Work collaboratively with business stakeholders and operational teams to lead prioritisation of changes and lead defect backlog prioritisation
Build and maintain a relationship network with key stakeholders
Ensure system designs support the goal of “right first time”, reduces time to market and / optimise cost to deliver and support - whilst meeting agreed business requirements
Maintain an understanding of the existing and potential platform capabilities
Define and drive adoption of platform principles / standards – ensuring adherence to MCG enterprise blueprints
Maintain an understanding of the current and emerging business plans and strategies as they affect the platform applications
Share knowledge and expertise to support business change, release planning and deployment activities
Contribute to business case / ROI proposals in relation to platform enhancements
Help to provide training within the platform team
Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation
Act as point of escalation for Platform related defects and major Incidents
Define target platform structure, drive transformation to reach the target and governance adherence (SLAs)
Share knowledge and expertise to support release planning and deployment activities
Review and approve estimation and impact assessment activities to support capacity planning and support commitment to deliver

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, for available positions which may be inline with your career aspirations.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Platform Owner - CRM, Partners and 3rd Party Platform

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