SUMMARY:
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POSITION INFO:
Job Title: Power Specialist
Location: South Africa
Department: Operations
Reports To: Manager Power Solutions
Prepared Date: October 2025
SUMMARY:
•To provide 2nd-line support to MS contract management including site visits where required.
•To undertake troubleshooting and analysis with fault collaboration, in conjunction with the Regional Power team for additional support. (This covers, for example, RMS, Batteries, Inverters, S-miles platform.)
•To manage, contribute, understand, and support the solution dimensioning function.
•To assist with the operational performance of the Power business.
•To interpret relevant data performance reports and execute on findings.
ESSENTIAL DUTIES:
- Power business strategy implementation
- Assists with the implementation of the market strategy (product, performance, deployment, and operations) and manages solution dimensioning (i.e., design and customisation of solutions).
Contribution to financial performance of the Power business.
- Contributes to the Power business unit’s financial goals/targets by operating within the expected revenues, direct expenses, overhead expenses, and profit margin.
- Power business operations and performance
- Assist with the optimal performance of Power Systems in the field.
- Assists with functional processes, procedures, and governance for the successful delivery of the Power business.
- Reports regularly to the Technical Manager on support, root-cause analysis, and system dimensioning activities.
- Engages and collaborates with internal teams to deliver and support Power solutions.
- Responsible for root-cause analysis when resolving performance issues.
Operational risk management
- Assists with managing risks associated with the Power business operations.
Sustainability
- Assists with operating a Power business within the required emissions targets.
Culture
- Promotes a culture where the values of the organization are seen to be ‘alive’.
SUPERVISORY RESPONSIBILITIES:
Not applicable
QUALIFICATIONS:
• An Electrical Engineering. B-Tech degree or diploma
• Delta Advanced Power Systems & Controllers
Training courses:
o Delta DC Power Systems, Advanced PSC3 & Orion
o Energy Efficiency Fundamentals
o OHS Principles, Implementation and Site Files
o Battery Safety and Environmental Concerns
o PV solar for professionals
o Practical electrical safety techniques for industry
EDUCATION AND EXPERIENCE:
At least ten years’ work experience in the telecoms industry, which includes Power Technical Support experience.
• Computer literacy, e.g., MS Office suite-EXCEL; Company's system; and the ticketing system (Sales Force)
• Research skills (to stay abreast of new trends and developments in the industry)
• Power-related technical skills
