Practice Nurse & Administrator – Paediatric Oncology

SUMMARY:
Practice Nurse & Administrator – Paediatric Oncology

POSITION INFO:
Location: Pretoria East, Gauteng Industry: Healthcare | Paediatric Oncology Working Hours: Flexible daytime hours, approximately 09:00-14:00\/15:00, according to practice requirements Remuneration: Market-related, based on experience and agreed working hours ABOUT THE OPPORTUNITY Medical Resources Group is recruiting on behalf of a specialist paediatric oncology practice for a compassionate, organised, and clinically competent Registered Nurse to fulfil a combined Practice Administrator and Nursing Support role . The successful candidate will take responsibility for the daily administrative running of the practice while providing hands-on nursing assistance to the paediatric oncologist. Responsibilities include patient communication, appointment and treatment coordination, medical aid authorisations, patient records, and general Personal Assistant (PA) support. This opportunity is suited to a Registered Nurse who enjoys administration, takes pride in accuracy and organisation, and wishes to remain clinically involved in patient care. A sensitive, reassuring approach when working with children and supporting their parents or caregivers is essential. MINIMUM REQUIREMENTS A recognised Diploma or Degree in Nursing. Current registration with the South African Nursing Council (SANC) as a Registered Nurse , with valid proof of registration. Relevant, recent clinical nursing experience and confidence in providing practical nursing support. Previous medical administration experience, including patient bookings, record management, and medical aid authorisations. Experience in paediatrics, oncology, or a specialist medical practice will be advantageous. Strong computer literacy, including Microsoft Office and the ability to work with medical practice software. Excellent verbal and written communication skills, professional telephone etiquette, and sound interpersonal skills. Strong organisational ability, attention to detail, and accurate documentation skills. The ability to prioritise administrative responsibilities alongside patient care needs. A compassionate, patient-focused approach and confidence when interacting with children and families. The ability to work independently, exercise sound judgement, and recognise when matters require the doctor's attention. A valid driver's licence and own reliable transport. KEY RESPONSIBILITIES Practice Administration & Reception Manage the daily reception and administrative functions of the practice. Welcome patients and families, respond to enquiries, and provide a professional and reassuring first point of contact. Answer telephone calls and manage emails, messages, and practice correspondence. Capture and maintain accurate patient details, clinical documentation, and administrative records. Prepare patient files and ensure relevant reports and documentation are available before consultations. Maintain an organised reception area and efficient filing systems. Appointment & Patient Care Coordination Schedule, confirm, and coordinate consultations, follow-up appointments, and treatment-related bookings. Manage the doctor's appointment diary and communicate changes to patients and families. Coordinate referrals, investigations, and appointments with hospitals, laboratories, and other healthcare providers as instructed. Follow up on outstanding reports and bring information requiring review to the doctor's attention. Liaise with the clinical team to support continuity of care and the smooth flow of daily appointments. Clinical & Nursing Support Assist the paediatric oncologist during consultations and with appropriate nursing procedures. Prepare children for consultations, record vital signs and relevant observations, and document nursing care accurately. Identify and promptly escalate changes in a patient's condition or other clinical concerns. Provide prescribed nursing care within the nurse's professional scope, demonstrated competence, and practice protocols. Reinforce care instructions and provide appropriate nursing guidance to parents and caregivers. Offer age-appropriate reassurance to children and compassionate support to their families. Maintain clean, prepared consultation areas and follow infection prevention procedures. Monitor clinical consumables and assist with maintaining appropriate stock levels. Medical Aid & Treatment Administration Assist with medical aid enquiries, authorisation applications, and follow-ups. Coordinate supporting documentation for consultations, investigations, and treatment authorisations. Track outstanding authorisations and communicate progress or delays to the doctor and relevant parties. Assist with billing-related documentation and administrative queries where required. Personal Assistant & Practice Support Provide administrative and PA support to the paediatric oncologist. Prepare correspondence, organise documents, and follow up on outstanding administrative matters. Coordinate daily priorities and proactively address practical practice requirements. Handle patient information and practice matters with discretion and confidentiality. IDEAL CANDIDATE PROFILE Our client is seeking a capable administrator with current nursing skills who can take ownership of daily practice responsibilities and contribute confidently to patient care. The ideal candidate will demonstrate: Administrative strength: Keeps records, appointments, authorisations, and follow-ups accurate and up to date. Clinical confidence: Provides appropriate nursing support and recognises when to escalate concerns. Compassion: Supports children and families with patience, sensitivity, and respect. Initiative: Anticipates what the doctor and patients need and follows tasks through to completion. Adaptability: Moves comfortably between administrative duties and clinical assistance as priorities change. Professionalism: Communicates clearly, maintains confidentiality, and remains calm in emotionally sensitive situations. REMUNERATION & WORKING HOURS Market-related remuneration, based on qualifications, relevant experience, and agreed working hours. Working hours will generally be 09:00-14:00\/15:00 , with flexibility according to patient appointments and practice requirements. HOW TO APPLY Submit your CV to . Email Subject: Practice Administrator \/ Registered Nurse - Pretoria East