SUMMARY:
Our client is seeking a pre-sales support engineer for their team in PE/GQ.
POSITION INFO:
Our client is seeking a pre-sales support engineer for their team in PE/GQ.
Location: PE/GQ
Requirements:
- National Diploma (N6) or Bachelor’s degree (Electronics or related field)
- At least three years of relevant pre-sales experience.
- A proven track record of doing system designs and generating accurate BOQs
- Proven ability in providing technical demonstrations and presentations to customers
- Advantageous - knowledge of fire detection and suppression
- Advantageous - SAQCC registered at Fire Detection Designer or Commissioner
- Excellent written and verbal communication skills
- Well-versed in preparing professional proposal documentation.
- Fully computer literate
About:Sales:- Assist the client base with fire detection/suppression designs and give advice on solutions.
- Assist the sales team with fire detection/suppression designs and give advice on solutions.
- Correspond regularly with existing and new international consultants via email and by phone.
- In conjunction with the sales team, maintain an accurate database of these consultants.
- Represent the company in local promotional activities.
Support- Provide first-level product support to Gqeberha clients
- Attend site visits with clients to assist with system design
- Provide product demonstrations to clients on an ad-hoc basis
- Assist with on-site commissioning/fault finding on systems if required
- Create training schedules and organise venues for external training in consultation with the Training Manager
Training & Technical- Assist the Technical Manager on request
- Assist the Training Manager on request
- Update ERP with all technical assistance cases
- Provide training to clients
