PreOwned Car Sales Manager

SUMMARY:
PreOwned Car Sales Manager

Are you an experienced PreOwned Car Sales Manager? We have a position available at a well-established Used Car Floor.

POSITION INFO:
Key Responsibilities
Sales & Business Development

• Achieve sales targets for pre-owned vehicles (units and gross profit).
• Drive marketing and promotions in line with dealership branding and campaigns.
• Build relationships with customers, finance houses, and suppliers.
• Ensure every unit sold meets the dealership certified standards.

• Source high-quality trade-ins and used vehicles for resale.
• Oversee vehicle reconditioning process, ensuring dealership certification guidelines are met.
• Manage stock aging, pricing strategy, and rotation plans.
• Maintain correct stock levels and ensure accurate inventory records.

• Recruit, train, and lead the pre-owned sales team.
• Set performance goals and monitor individual and team performance.
• Conduct regular sales meetings and provide coaching and mentoring.

• Ensure exceptional customer experience throughout the pre-owned buying journey.
• Handle escalated customer queries and after-sales issues.
• Maintain high CSI (Customer Satisfaction Index) scores in alignment with Dealership standards.

• Ensure full compliance with group program standards.
• Manage documentation, quality checks, and certification processes.
• Prepare and analyse sales, stock, and profitability reports.
• Liaise with OEM auditors and ensure all group audit criteria are met.