Pro Shop Assistant

SUMMARY:
-

POSITION INFO:

Simbithi Country Club is looking for a customer-focused and organized Pro Shop Assistant to support the daily operations of our Pro Shop. This role is ideal for someone who is proactive, service-driven, and able to maintain efficient stock control while delivering an exceptional member and guest experience.

Key Responsibilities:
• Ensure Hygiene and cleanliness of the store is maintained at all times.
• Arrange and displays pro shop inventory. Packing and unpacking inventory. Ensuring the Pro Shop Floor and its fixtures are intact. Setting up displays and
creating a visually attractive merchandising experience to guests.
• Maintains an inventory list of stock and accounts for variances if any.
• Ensure that the shop is opened and closed on time.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Monitors member and guest experience and takes appropriate action to assure the best customer service.
• Process member reservations for guests of the golf course.
• Assisting members and guests of golf related enquiries. Aiding guests with tee time registration and managing the daily tee sheet. Assisting corporate/tournament groups where required.
• Maintenance of member billing and charges. Records on all sales transactions
• Collects and records daily green fees and cart rentals. Issues receipts for green fees and cart rentals.
• Reconcile of accounts receivable charges to daily register at the closing of a day
• Accounts for shortages if any.
• Willingness to get involved in other areas of the golf experience when required.

Minimum Requirements:
• Matric required
• Experience on Club Master
• 2 years’ experience in the industry