Product Manager

SUMMARY:
Are you a strategic thinker with a passion for market-driven product innovation? We are seeking a Product Manager to lead our Printer Hardware & Consumables portfolio. In this pivotal role, you’ll serve as the crucial link between our customers, distributors, global teams in Dubai and Japan, and internal stakeholders—driving product strategy, lifecycle management, and revenue growth across the South African market.

POSITION INFO:
Key Responsibilities

• Conduct market research to assess customer needs, competitor activity, and market trends.
• Define and drive the product roadmap aligned to regional needs and company strategy.
• Manage the full product life cycle—from introduction to end-of-life.

• Plan and maintain optimal stock levels in collaboration with distributors, ensuring 3-month rolling availability.
• Develop and manage pricing strategies for both B2B and B2C sectors.
• Track and achieve fiscal targets related to turnover, profitability, and consumable attachment rates.

• Build and execute go-to-market strategies for printer hardware and consumables.
• Strengthen and manage the relationship with our national distributor and retail partners.
• Ensure effective alignment between inventory, pricing, and sales performance.

• Lead local marketing efforts, including campaign execution, collateral localisation, and budget management.
• Guide and support Marketing Support staff to ensure cohesion between product strategy and promotional activities.

• Monitor and report on portfolio performance against budget and market dynamics.
• Make strategic decisions on product line-ups, discontinuations, and new launches.
• Focus on profitability across all channels, including retail pricing and channel support.

• Own relationships with major retail partners, including pricing, promotional planning, and inventory forecasting.
• Leverage insights and buyer relationships to drive growth in hardware volume and market share.

• Proven experience in product management, preferably within the printer, hardware, or consumables industry.
• Strong understanding of retail strategy, B2B/B2C marketing, and pricing.
• Experience with CRM tools is advantageous.
• Proficient in financial tracking and reporting.
• Exceptional communication and stakeholder management skills.
• Demonstrated ability to work across global teams and manage cross-functional collaboration.