Product Manager: SME

 

Recruiter:

Vox Telecommunications

Job Ref:

JHB000591/PM

Date posted:

Monday, March 1, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related


SUMMARY:
O365 Implementation and support team will guide a team that is charged with the development, configuration, implementation and maintenance of Office 365 deployments.

POSITION INFO:

Job Objectives 

  • Responsible for design and delivery of overall collaboration solution strategy.
  • Oversee technical staff to ensure healthy management of Office 365 services including deployment, migration, management, support and ongoing release cadences.
  • Responsible for design and delivery of overall collaboration solution strategy
  • Oversee technical staff to ensure healthy management of Office 365 services including deployment, migration, management, support and ongoing release cadences
  • Oversight of design and ongoing management of campaigns and communication materials used for driving adoption of selected Office 365 services
  • Oversee selection and management of vendor staff for technical, solution design/delivery and support functions including budget management
  • Ability to work under pressure while maintaining positive morale and providing clarity about competing priorities
  • Utilize superior analytical abilities to successfully resolve conflicts, prioritize deliverables and build consensus across organizational boundaries

Minimum Requirements 

  • Grade 12
  • 5+ years of experience in developing requirements and performing system analysis
  • 1+ years of experience managing a cross-functional team in a highly complex
  • Ability to develop strategies, campaigns and success measures for delivering organizational change

Job Skills

  • product portfolio or IT program management experience with a proven track record of on time/on budget delivery including definition of success & delivery measures
  • Office 365 management experience including some combination of service management of SharePoint, Exchange, Skype for Business/Microsoft Teams and/or other collaboration solution delivery management including workflow tools such as Microsoft Power Automate & Power Platform tools and their predecessors.
  • Excellent written and verbal communication skills including executive presentations
  • Technical proficiency in service solution design including custom solutions in Office 365 utilizing Azure services as needed.

 



 

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