Product Specialist

SUMMARY:
We are looking for a dedicated Product Specialist to join our team. As a Product Specialist, you will be responsible for analyzing market data, identifying trends, and developing strategies to promote our products effectively

POSITION INFO:
Key Performance Areas (KPA’s):
KPA1 (35%) Product Management

• Existing products config management to latest spec – PBS
• Quality req. – NCR’s, ECR, TB, WI, BOM updates - Coordinating of this
• Coordinate or assist with testing of FW – ATP’s (Alpha/Beta)
• Coordinate or assist with testing of Hardware – ATP’s (Alpha/Beta
• Assists with technical training where required
• Carrying out ad-hoc audits on area product support & site files
• Where requested, assist with technical matters for support and projects
• Review, update, create product manuals as required
• Assist with product Alpha and Beta trials
• Coordinate or assist with customer product trials/POC’s

• Assist with creation of marketing content – Product brochures, presentations, social media etc.
• Assist with customer presentations where required
• Assist sales force with product training and/or customer interface meetings where required
• Sound understanding of product solutions and roadmap of product evolution by understanding exactly why and how the solution is solving the client problem
• Provide insight on market intelligence – Competitor solutions and Customer typical needs per sector.
• Assist with product launch activities – Product demonstration, trial , POC, presentation, creating launch advertising content.

• Schedule daily time to answer or create necessary e-mails
• Create time for document reviews
• Create time for typical HR related weekly’s – Prompt petrol claims, leave expenses etc.
• Prompt liaising with customers through emails or phone calls where required

• Matric & Trade diploma
• Senior Technician Internal

• Internal – Four years’ experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).
• Internal – Two years’ experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).
• External – Trade diploma relevant to electric, electronic and instrumentation or equivalent (Technicon Diploma S4) with two years qualified experience.

• Excellent English grammar (Both speaking and writing)
• Electrical competencies
• Electronic competencies
• Excellent computer skills (administrative)

• Electrical
• Electronics
• Mechanical
• Mine exposure on TMM is advantage
• MS Office, MS Teams

• Self-starter
• Good time management
• Diligent
• Able to adapt to rapid changes
• Able to handle pressure
• Good admin skills
• Very good communication skills
• Result driven
• Team player