Product Specialist - Adventure Travel

SUMMARY:
Product Specialist - Adventure Travel

POSITION INFO:

Now Recruiting: Product Specialist – Adventure Travel
📍 Bryanston, Johannesburg | Hybrid potential
🗓 Applications now open

Are you passionate about curating unforgettable African travel experiences?
We’re recruiting on behalf of a leading travel brand for a Product Specialist who thrives on precision, planning, and turning exceptional ideas into real-world journeys.

In this role, you’ll support the core of operations and reservations—designing tours, refining supplier networks, and ensuring accuracy across systems that power travel excellence. If you have a deep understanding of Southern Africa’s travel landscape and love working behind the scenes to make big adventures happen, this one''''''''s for you.

🎯 What You’ll Do
• Research travel trends and develop standout itineraries across Southern Africa
• Coordinate scheduled tours, transfers, and private charters
• Liaise with suppliers to secure top-tier experiences and rates
• Manage tour data across booking and content systems (Tourplan, SharePoint, OTA platforms)
• Collaborate across teams to enhance quality, customer satisfaction, and operational flow

🧭 What You Bring
• 3+ years’ experience in tour operations or a DMC environment
• Excellent regional knowledge of Southern Africa: logistics, seasonality, attractions
• Understanding of supplier types: accommodation, transport, activities
• Tech-savvy with experience in systems like Tourplan
• Financial literacy: markups, costings, margins, VAT
• Strong attention to detail and communication skills

💬 Soft Skills That Set You Apart
• Proactive and structured approach to work
• Calm under pressure and deadline-driven
• Effective team player and independent contributor
• Customer service mindset with a focus on continuous improvement

💰 Salary
Competitive and commensurate with experience

Ready to help shape world-class travel experiences from the ground up?