Product Support & Sales Manager

SUMMARY:
Bilnor Staffing Solution's international client is seeking an experienced Product Support & Sales Manager to join their team in Kathu/ Kuruman/ Postmasburg Area, NC.

The successful candidate will be responsible for providing expert technical advice internally and to customers, in support of the client's mining products.

**South African Citizens and those living in the area will be preferred**

POSITION INFO:
Qualification:

• Trade Certificate: Millwright (essential)

• 4 or more years post trade experience of heavy earth moving equipment in a mining environment specifically with 930 Haul Trucks.
• 2 years supervisory experience (an advantage).
• Machine Operator License (an advantage)
• SAP - Intermediate.
• MS Office - Intermediate.

• Remains up-to-date with safety procedures.
• Plans for safety events and campaigns.
• Takes SHE into account in the planning of work output.
• Plans for inspection of equipment (new and used in stock), with regard to dates, workshops, nomination of service, stock and other resources.
• Collates all informative materials, Komtrax registration forms, warranties and manuals.
• Opens and maintains machine history file for each machine at a customer site. Conducts delivery inspection of
• Plans and prepares for anticipated service calls in conjunction with stakeholder (including RAMP Contracts).
• Plans for the modification of equipment.
• Oversees warranty repairs that may be required at the site.
• Provides technical advice & liaison with centralised functions in the Service and Repairs of machines.
• Plans for time to complete reporting.
• Collates information, downloads, inspections, PM clinic & troubleshooting for use in reporting. Compiles recommendations report to the Parts/Branch/Depot Manager for additional components, to meet the component change requirements.
• Monitors the machine hours in conjunction with the component hours.