Project Manager

SUMMARY:
Project Manager IE

POSITION INFO:
The role is senior and strategic, the project manager will be responsible for overseeing and managing a group of related IT projects to ensure they collectively deliver on key business outcomes Role and Responsibilities The responsibilities of the program manager will include the following: Software Development Lifecycle (SDLC) Oversight - Managing projects from initial requirements gathering through to coding, testing, and deployment; Maintenance & Patching - Coordinating routine updates, bug fixes, and security patches for production applications without disrupting user workflows; Release Management - Planning and controlling the movement of releases to test and live environments; User Acceptance Testing (UAT) - Bridging the gap between developers and end-users to ensure the final product meets business requirements; Infrastructure Deployment - Overseeing the rollout of server hardware, cloud migrations (Azure\/AWS), and network upgrades (SD-WAN, Fiber); Change Management - Coordinating with Change Advisory Boards (CAB) to ensure technical changes are documented, tested, and approved without causing outages; Vendor & SLA Management - Negotiating and monitoring contracts with service providers; Risk & Disaster Recovery - Developing contingency plans for system failures and ensuring high availability across all critical ICT assets. Formulate project plans; Translate business strategy into coordinated IT initiatives to ensure strategic alignment; Define project controls, processes, procedures, reporting etc. to manage the project; Manage program documentations; Establish program governance structures; Plan the overall program and monitor progress to ensure that milestones are being met; Manage interdependencies between projects; Manage and use resources across the various projects in the program; Manage project resources to ensure that projects are delivered on time and on budgets; Ensure return on investment and avoid duplication of effort; Ensure compliance with all governance processes and prescripts. Technical Skills and Experience requirements It is crucial that the proposed candidate should demonstrate the following experience and skills: Agile \/Scrum Certified Practitioner will be an added advantage Proven Track Record Framework Proficiency - Mastery of ITIL v4 (IT Infrastructure Library) for service management and PRINCE2 or PMP for project methodology. System Knowledge - Understanding of virtualization (VMware\/Hyper-V), cybersecurity protocols, and data center operations. Service Transition - Experience in the SDLC (Software Development Life Cycle) specifically focusing on the \"Deploy and Maintain\" phases. Compliance - Knowledge of data protection acts (such as POPIA or GDPR) and industry-specific regulatory standards. Methodology Expertise - Deep knowledge of Agile (Scrum\/Kanban) for new development and Waterfall for rigid, compliance-heavy maintenance projects. DevOps Integration - Familiarity with CI\/CD (Continuous Integration\/Continuous Deployment) pipelines to automate application delivery. API & Integration Standards - Understanding how different software systems Quality Assurance (QA) - Knowledge of automated testing frameworks and manual testing protocols. Database Management - A functional understanding of SQL\/NoSQL structures to oversee data migrations and integrity during updates. Good knowledge and handling of project and program management methodology and techniques; Familiarity with Microsoft technologies used for application development will be advantageous Be able to engage in formal and informal knowledge transfer; Be able to lead a team and manage project delivery; Have ability to communicate clearly - verbally and in written form; Demonstrate experience in troubleshooting and problem solving technical issues; and Good presentation skills Qualification and Experience The combination of the following qualifications and experience be an advantage, consideration will be given to similar or related qualifications: 2.5.1 Education - A Bachelor's degree in Software Engineering, Computer Science, or Information Systems. Certifications - Certified Scrum Master (CSM) or PMI-ACP (Agile Certified Practitioner), PMP (Project Management Professional) or CAPM. PMP (Project Management Professional). ASL (Application Services Library) or ITIL Foundation (Minimum) or Intermediate (ST\/SO). Experience - 5+ years in software environments, with a proven track record of managing multi-disciplinary teams (Developers, QA Testers, and Systems Analysts).