Project Manager - IT

SUMMARY:
Cape Town:

The project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Basic Functions:

• Ensure project scope is clearly defined and agreed across the key stakeholder groups involved
• Deliver transition projects in line with the agreed scope, objectives and timelines
• Produce and maintain detailed project plans presenting clarity over key activities and ownership within a desired timeline
• Lead and coordinate the activity of the project team, work stream leaders and subject matter experts
• Identify and translate opportunities as they arise into projects and programmes
• Plan and implement projects
• Help define project scope, goals and deliverables
• Define tasks and required resources
• Collect and manage project team
• Manage budget
• Allocate project resources
• Create a schedule and project timeline
• Track deliverables
• Support and direct team
• Lead quality assurance
• Monitor and report on project progress
• Present to stakeholders reports on progress as well as problems and solutions
• Implement and manage change when necessary to meet project outputs
• Evaluate and assess the result of the project
• Update office policies and ensure compliance with them

POSITION INFO:
Skills:

Soft skills:

• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Team-management and leadership skills
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines

• 2 years minimum experience in Project Management
• Project management certifications: Certified Associate in Project Management (CAPM), project management professional (PMP) or similar
• Working knowledge of project management software
• Proficiency with Microsoft Office
• Detail oriented with ability to deliver project deliverables with little supervision
• Excellent written, verbal and e-mail skills, with the ability to interface effectively with individuals at various levels
• Ability to effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining detailed and organized
• Demonstrate analytical, organizational, problem solving and creative thinking skills
• Respond positively to change, embracing and using new practices or values to accomplish goals and solve problems
• Excellent communication skills
• Problem-solving and leadership skills
• Project planning, risk management, time management and other project management skills
• Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager
• Experience in strategic planning, risk management and/or change management
• Proficiency in project management software tools
• Contract negotiation
• Conflict resolution experience
• Experience in managing complex change projects or delivering new client transitions, or ramping existing business
• A background in BPO project management is preferred
• A proven track record of project management and evidenced delivery that adds value to a business
• Cross-functional team working is key, with the ability to connect and work with multiple teams across geographies
• Excellent planning, organizational and time management skills

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