Projects Coordinator

SUMMARY:
Key Duties & Responsibilities
Project Planning & Coordination

• Assist in planning project timelines, resources, and deliverables.
• Coordinate with internal teams (sales, technical, installation, and support) to ensure project requirements are understood.
• Track project progress against schedules and escalate delays or issues to management.

• Act as the primary point of contact for clients during project execution.
• Provide regular updates on project status, timelines, and any changes.
• Coordinate site visits, installations, and commissioning schedules with clients.

• Maintain project documentation, including scope, proposals, installation reports, and client approvals.
• Update CRM or project management systems with milestones, status, and notes.
• Generate weekly or monthly project reports for management.

• Liaise with suppliers, technicians, and subcontractors to ensure timely delivery of equipment and services.
• Confirm resource availability and allocation for installations and service projects.

• Ensure projects meet company quality standards and client requirements.
• Monitor adherence to safety, compliance, and company policies on-site.
• Conduct post-project reviews and gather client feedback for continuous improvement.

• Assist Project Managers with procurement, invoicing, and order tracking.
• Prepare project schedules, progress updates, and client correspondence.

POSITION INFO:
Qualifications
Minimum

• Matric (Grade 12)
• Valid driver’s licence and own vehicle (if site visits are required)

• Diploma or degree in Business Management, Project Management, Office Administration, or ICT
• Project Management certification (PRINCE2, PMP, or similar) is an advantage

• 1–3+ years’ experience in project coordination, administration, or operations support
• Experience in office automation, ICT, or technical service projects is preferred
• Familiarity with project management tools (MS Project, Smartsheet, Asana, Trello) is an advantage