SUMMARY:
Role Purpose
To provide comprehensive lease and debtor administration support to the Property Manager and Portfolio team by ensuring accurate lease processing, tenant account management, legislative compliance (POPIA & FICA), and effective stakeholder communication. The role supports the financial performance and operational efficiency of the property portfolio.
POSITION INFO:
Key Responsibilities
- Prepare lease agreements, addendums, cessions, and related documentation
- Capture and maintain lease data on MDA and verify against signed agreements
- Monitor lease expiries, update vacancies, and manage tenants vacating
- Ensure FICA compliance and POPIA-compliant tenant file management
- Monitor rental payments, recoveries, reconciliations, and billing accuracy
- Process adjustments, credits, refunds, and respond to tenant billing queries
- Obtain meter readings and ensure supporting documents accompany invoices
- Conduct credit checks and liaise with TPN and attorneys on defaulting tenants
- Participate in portfolio meetings and provide status feedback to management
- Maintain accurate records, archive documentation, and audit lease data
Performance Expectations - Meet deadlines and predetermined targets
- Maintain high levels of accuracy and attention to detail
- Manage workload effectively and provide support during peak periods
- Maintain professional and responsive communication
Minimum Requirements Relevant qualification in Property Studies,
Finance, or Business Administration (advantageous)
- Experience in lease administration, debtors, or property administration
- Experience with MDA or similar property management systems (advantageous)
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